Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sophia Rutherford

Las Cruces

Summary

Dynamic and dedicated server with a strong work ethic at Red Lobster, recognized for exceptional customer service and effective team collaboration. Leveraged upselling techniques to boost sales and enhance guest engagement, while maintaining a clean and organized environment. Proficient in cash handling and adept at resolving customer inquiries to ensure satisfaction.

Overview

1
1
year of professional experience

Work History

Server/ToGo/Hostess

Red Lobster
12.2023 - 05.2025
  • Provided exceptional customer service in a fast-paced restaurant environment.
  • Assisted in training new staff on menu knowledge and company policies.
  • Maintained cleanliness and organization of dining and service areas.
  • Processed orders accurately using Point of Sale (POS) system.
  • Communicated effectively with hosts, kitchen staff, and fellow servers to coordinate orders, accommodate guest needs, and maintain a positive atmosphere.
  • Handled customer inquiries and resolved issues promptly to enhance satisfaction.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Education

Bachelor of Arts - Philosophy

New Mexico State University
Las Cruces, NM
08-2027

Associate of Applied Science -

Three Rivers Community College
Norwich, CT
08-2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Team collaboration
  • Food station setup

Languages

English
Native or Bilingual

Timeline

Server/ToGo/Hostess

Red Lobster
12.2023 - 05.2025

Bachelor of Arts - Philosophy

New Mexico State University

Associate of Applied Science -

Three Rivers Community College