Sophia Saenz
San Antonio
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
3
3
years of professional experience
Work History
Sales Associate
American Eagle Outfiters
Lubbock, TX
10.2025 - 12.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems to ensure accuracy.
- Maintained knowledge of current promotions and sales to inform customer decisions.
- Collaborated with team members to achieve sales targets and improve store performance.
Substitute Teacher
Country Home Daycare
San Antonio, TX
06.2025 - 08.2025
- Developed and implemented engaging lesson plans aligned with curriculum standards.
- Fostered a supportive learning environment to enhance student participation and collaboration.
- Adapted teaching strategies to meet diverse learning needs of students effectively.
- Monitored student progress through assessments and provided constructive feedback.
Crowd Controller
United Arenas
Lubbock, TX
10.2024 - 01.2025
- Monitored crowd behavior to ensure safety and compliance with venue regulations.
- Assisted in implementing emergency response procedures during events.
- Collaborated with security team to manage entry and exit points effectively.
- Provided clear directions to attendees, enhancing overall event experience.
Party Host
Urban Air
San Antonio
11.2023 - 08.2024
- Coordinate birthday events, ensuring timely execution and smooth operations for a memorable experience.
- Spearheaded cross-functional projects, driving innovation and fostering team collaboration. Implemented creative solutions, resulting in improved efficiency and client satisfaction.
Social media director
Beyond Salon
San Antonio
09.2022 - 05.2023
- Developed and posted engaging social media content, increasing follower engagement and brand visibility.
- Analyzed market trends to identify growth opportunities. Developed data-driven strategies that led to substantial increase in market share and client retention rates.
Education
High school degree -
Incarnate Word High school
San Antonio05.2024
Skills
- Content Creation
- Social Media
- Problem Solving
- Client Satisfaction
- Digital Marketing
- Market Research
- Leadership
- Team Collaboration
- Data Analysis
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
Awards
MOST IMPROVED BASKETBALL, Grade 7, Athletic award, TIGER OF THE YEAR (GOLF), Grade 7, Athletic award, MOST IMPROVED (GOLF), Grade 6, Athletic award, MOST IMPROVED VOLLEYBALL, Grade 6, Athletic award, 3-D AWARD FOR GOLF GRADE 12, Well rounded player, who shows leadership, skill, and grace
HOBBIES
hikes, painting, reading, organizing
Timeline
Sales Associate
American Eagle Outfiters
10.2025 - 12.2025
Substitute Teacher
Country Home Daycare
06.2025 - 08.2025
Crowd Controller
United Arenas
10.2024 - 01.2025
Party Host
Urban Air
11.2023 - 08.2024
Social media director
Beyond Salon
09.2022 - 05.2023
High school degree -
Incarnate Word High school