Sophia Sandoval
Cambridge,U.S.A.
Summary
Passionate mental health professional with a knack for understanding the human psyche and bringing out the best in people. Transitioning seamlessly from providing therapeutic support to championing the perfect candidate match as an HR/recruitment specialist. With a proven track record in counseling, therapy, and care coordination, I bring a unique perspective to the hiring process, fostering an inclusive and positive workplace culture. Equipped with an international masters degree in psychology and a solid foundation in health sciences, I am ready to elevate and humanize the world of recruitment by facilitating meaningful connections between talent and opportunity. Bilingual in English and Spanish, I effortlessly navigate diverse language barriers to engage and connect with individuals from all walks of life!
Overview
6
6
years of professional experience
1
1
Certification
Work History
Community Behavioral Health Center Clinician - Adult Services
Boston Medical Center
Boston, MA
01.2023 - 06.2023
- Provided psychotherapeutic treatment and/or psychosocial support to patients for short-term urgent care to reduce the impact of identified problems.
- Consulted and collaborated with healthcare team members to ensure that patient's emotional and social needs are addressed.
- Documented patient encounters such as intakes, assessments, treatment plans and progress notes in EPIC medical records.
- Utilize Social Work technique and theory to assist patients and caregivers in coping with illness or social problem to achieve improved functioning and emotional state.
- Utilized Social Work technique and theory to assist patients and caregivers in coping with illness or social problem to achieve improved functioning and emotional state.
- Attended weekly clinical supervision and treatment team meetings to debrief on patient caseload.
- Maintained accurate clinical records and documentation compliant with state regulations.
- Assisted in developing policies and procedures related to clinical operations.
Primary Therapist
Charles River Recovery, LLC.
Weston, MA
06.2022 - 01.2023
- Helped clients develop treatment goals and plans by reviewing and recommending treatment options with clients and their families.
- Conducted individual and group therapy sessions with clients to identify and address issues related to mental health, substance abuse, and other areas of concern.
- Monitored client progress through regular assessment of symptoms using evidence-based interventions, such as cognitive behavioral therapy or dialectical behavior therapy.
- Maintained accurate clinical records in accordance with HIPAA regulations and agency policies.
- Implemented biopsychosocial assessments, BAM assessments, Columbia suicide screenings, ASAM assessments, and other clinical diagnostic tests.
- Assisted in coordinating discharge planning for successful completion of program goals prior to returning home from residential facility stays.
- Contributed to the D.E.I. Committee as a board member and hosted philanthropical events to raise awareness on mental health stigmas in society across various ethnic, gender and socioeconomic backgrounds.
Care Coordinator Case Manager
Boston Healthcare For The Homeless Program
Boston, MA
05.2021 - 03.2022
- Triaged and troubleshooted medical care for enrollees with severe, complex mental illness and substance use disorders with a panel up to 50 clients working with nurse care managers, dentists, PCPs and other medical providers to address needs (i.e appointment/service scheduling), communicating and engaging with clients regularly to develop and implement Person Centered Treatment Plans, Comprehensive Assessments, and Self-Sufficiency Matrices.
- Conducted case management visits and patient outreach with nurse care managers for client check-ins (home, shelters and in the streets of Boston) and documented intake, all enrollee encounters, and care coordination notes into EPIC.
- Assisted client applications for government benefits (SSDI, SNAP, EAEDC) and housing (CHAMPS, MetroHousing, BHA).
- Hosted case conference meetings with care team and maintained weekly communication with BH CP teams and clients via data sharing platform to improve coordination of information sharing/collaboration.
Administrative Assistant
Randstad Staffing
Bethesda, MD
10.2019 - 02.2020
- Interviewed 30 applicants and hired 20 new employees within 2 weeks to staff a government digitization project.
- Onboarded new staff with designing and preparing new hire packages.
- Strengthened office management by scheduling appointments, cataloging postage and office supplies, preparing expense reports, and organizing holiday events.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Front Desk Executive
SPC Financial, Inc.
Rockville, MD
05.2017 - 09.2018
- Contributed to a multi-department audit by organizing and filing hundreds of client financial records, contracts, and expense forms.
- Documented client information in SalesForce, Word, and Excel for colleagues' review.
- Greeted and welcomed customers in a friendly manner.
- Managed bookings of conference rooms or other facilities.
- Provided administrative support to staff members.
- Performed data entry tasks into computer systems as needed.
- Organized incoming mail, packages, and deliveries promptly.
- Collaborated with other departments to complete special projects.
- Processed payments using credit card machines or POS systems.
Education
Master of Science - Psychology
Nottingham Trent University
Nottingham, United Kingdom12.2019
Bachelor of Science - Psychology, Health Science Minor
Stetson University
DeLand, Florida05.2018
Skills
- Care Coordination
- Individual and Group Counseling
- Cultural Sensitivity
- EMR Software: KIPU and EPIC
- Clinical Documentation
- Biopsychosocial Assessments
- Spanish Fluency
- Client Confidentiality
- Appointment Scheduling
- Typing Proficiency
- Project Management
- Customer Service
- Recruiting
- Microsoft Word
- Administrative Operations
- Attention to Detail
- Active Listening
- Critical Thinking
- Surveys and Interviews
- Qualitative and Quantitative Research
- Data Analysis
Languages
Spanish
Native/ Bilingual
Certification
- World Education Services: Verified International Academic Qualifications
- American Council on the Teaching of Foreign Languages: Commercial OPIc Advanced Low Spanish Speaker
- American Heart Association: BLS/CPR for Healthcare Providers
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Community Behavioral Health Center Clinician - Adult Services
Boston Medical Center
01.2023 - 06.2023
Primary Therapist
Charles River Recovery, LLC.
06.2022 - 01.2023
Care Coordinator Case Manager
Boston Healthcare For The Homeless Program
05.2021 - 03.2022
Administrative Assistant
Randstad Staffing
10.2019 - 02.2020
Front Desk Executive
SPC Financial, Inc.
05.2017 - 09.2018
Master of Science - Psychology
Nottingham Trent University
Bachelor of Science - Psychology, Health Science Minor
Stetson University
- World Education Services: Verified International Academic Qualifications
- American Council on the Teaching of Foreign Languages: Commercial OPIc Advanced Low Spanish Speaker
- American Heart Association: BLS/CPR for Healthcare Providers
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