Sophia Sandoval

Creative & Operational Coordination | Stakeholder Management | Workflow Optimization

• Manage 300–400 monthly project requests, prioritizing timelines, coordinating cross-functional teams, and ensuring seamless execution across multiple partners.
• Act as a central liaison between internal teams, external partners, and community organizations to maintain alignment on deliverables and project milestones.
• Co-led a pilot initiative that improved partner workflows and identification processes, enhancing operational efficiency and reducing turnaround times.
• Track performance metrics and produce reports to support leadership decision-making and project planning.
• Triage incoming requests, troubleshoot escalations, and maintain shared inboxes and data exchanges to support team operations.
• Identify workflow improvement opportunities and support process optimization – skills directly transferable to creative production pipelines.

Client Experience | Scheduling & Logistics | Cross-Functional Collaboration

• Managed complex scheduling, communications, and documentation across multiple platforms.
• Coordinated virtual and in-person sessions using Zoom and Teams—mirroring event coordination logistics.
• Analyzed client data to support strategic planning and service delivery.
• Collaborated cross-functionally with healthcare and community teams to ensure cohesive client experiences.
• Delivered bilingual services and collaborated with multidisciplinary teams to ensure cohesive client experiences.

Program Coordination | Group Facilitation | Event Support

• Coordinated multi-layered schedules including client sessions, group programming, and leadership meetings.
• Led daily group sessions for audiences up to 40 participants, ensuring smooth flow and engagement.
• Assisted in program management and discharge planning logistics.
• Planned and coordinated educational programming and guest speaker events, managing schedules, logistics and attendee experience.
• Supported DEI initiatives and helped coordinate fundraising events, raising $1000+.

Project Coordination | Multi-Stakeholder Communication | Logistics

• Managed a panel of 50+ clients and coordinated services across large care teams.
• Facilitated multi-stakeholder meetings with up to 20 participants, coordinating agendas, scheduling, and follow-ups.
• Scheduled outreach visits and managed logistics across multiple locations – parallel to event site coordination.
• Assisted clients with complex application processes requiring detailed project tracking and communication.

Event Support | Recruitment Operations | Office Coordination

• Support recruitment operations and candidate pipeline coordination.
• Scheduled interviews and onboarding processes.
• Planned internal events and office functions, handling scheduling, logistics, and vendor coordination.
• Maintained organized digital and physical filing systems.

Client Experience | Executive Support | Scheduling

• Managed executive calendars and office scheduling.
• Coordinated meetings, presentations, and reports.
• Supported multi-department administrative operations.
• Delivered high-touch client service in a professional environment.