Sophia Satler
Port Saint Lucie,FL
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.
Overview
2
2
years of professional experience
Work History
Receptionist
Bee Waxed & Brow Studio
07.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Answered central telephone system and directed calls accordingly.
- Corresponded with clients through email, telephone, or postal mail.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Scheduler
Flex Aero Aircraft Painting & Interior
05.2022 - 06.2023
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Facilitated smooth handovers between shifts by creating comprehensive documentation of completed tasks.
- Enhanced team productivity by maintaining clear communication channels and providing regular updates on project progress.
Education
High School Diploma -
Treasure Coast High School
Port Saint Lucie, FL05.2024
Skills
- Organization skills
- Time Management
- Telephone skills
- Schedule Management
- Verbal and written communication
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Receptionist
Bee Waxed & Brow Studio
07.2023 - Current
Scheduler
Flex Aero Aircraft Painting & Interior
05.2022 - 06.2023
High School Diploma -
Treasure Coast High School
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