Kaytee Pettett
Oklahoma City,OK
Summary
Energetic and enthusiastic professional with a knack for transforming challenges into opportunities through a positive attitude and a strong work ethic. Known for tackling tasks with a blend of determination and creativity, I excel in turning chaos into order. Whether juggling multiple projects or supporting a team, I bring a sunny disposition and a “can-do” spirit to every endeavor. Ready to leverage my passion and skills to contribute to a dynamic and thriving environment!
Overview
14
14
years of professional experience
Work History
Client Coordinator
WAXED Brow and Body Bar
11.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained detailed documentation of all client interactions, allowing for seamless handoffs between team members when necessary.
- Enhanced client satisfaction by promptly addressing concerns and providing personalized solutions.
Fitness Instructor
Fit4Mom OKC Metro
12.2018 - 12.2023
- Educated gym members on proper form and technique during workouts, reducing the risk of injury while maximizing results.
- Helped clients reach fitness objectives by providing encouragement and motivation.
- Promoted a positive workout environment by fostering strong relationships with clients, resulting in increased customer satisfaction.
- Designed innovative fitness plans to keep clients engaged.
- Created an inclusive environment for all participants by modifying exercises to accommodate varying skill levels and physical limitations.
- Enhanced class participation by designing fun and engaging group exercise routines that catered to various fitness levels.
Mother's Day Out Nursery Attendant
Church of the Servent
08.2022 - 05.2023
- Maintained order and safety of all children under care.
- Demonstrated flexibility by adapting daily schedules or lesson plans according to individual student needs or unexpected circumstances.
- Cleaned and sanitized toys, surfaces, and furniture.
- Followed strict security protocols and checked IDs before releasing children.
- Greeted parents and children in warm and inviting way.
- Provided information about nursery services, compliance standards, and procedures.
- Assisted in maintaining a safe and nurturing environment for children, minimizing accidents and injury occurrences.
- Managed daily classroom setup and organization, ensuring a clean and welcoming space for children to learn and grow.
- Read stories, sang songs and facilitated creative play.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
Legal Secretary Assistant
Layton-Hensley Law Firm
08.2021 - 08.2022
- Served as liaison between attorney and clients fostering a positive relationship while addressing inquiries promptly.
- Ensured confidentiality of sensitive client information through strict adherence to privacy policies when handling documents.
- Reduced errors in legal documents by diligently reviewing drafts for accuracy, clarity, and proper formatting.
- Enhanced attorney efficiency by providing meticulous proofreading and editing support for legal documents.
- Maintained an organized filing system for efficient retrieval of legal documents and client information.
- Organized files for court proceedings.
- Developed and maintained filing and retrieval systems.
- Created, indexed, and maintained client binders.
- Created and printed legal documents for attorneys to review.
Behavioral Health and Rehab Specialist/Office Medical Biller
Riverbend Counseling Agency
05.2011 - 02.2014
- Maintained detailed documentation of patient assessments, treatments, and progress for accurate record-keeping purposes.
- Developed strong rapport with clients, fostering a supportive and safe environment for self-exploration and growth.
- Served as an advocate for clients'' rights ensuring they were treated fairly and appropriately by various systems, organizations, and agencies.
- Supported Licensed Professional Therapists in coordinating appropriate services for clients, enhancing overall quality of care.
- Prepared accurate reports and case notes for supervising Licensed Professional Therapists, ensuring all required documentation was completed in a timely manner.
- Ensured timely submission of claims to various insurance carriers, resulting in prompt payment for services rendered.
- Identified and resolved patient billing and payment issues.
- Filed and updated patient information and medical records.
- Coordinated with other departments to address any discrepancies or concerns related to charge capture or data entry accuracy.
Substitute Teacher, K-12
Durant Public Schools
08.2010 - 05.2012
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
Education
Bachelor of Arts - Acting/Directing And Musical Theatre
Southeastern Oklahoma State University
Durant, OKSkills
- Detail-oriented
- Strong Organization
- Time management expertise
- Exceptional communication
- Positive Mindset
- Teamwork and Collaboration
- Adaptability and Flexibility
- Decision-Making
Timeline
Client Coordinator
WAXED Brow and Body Bar
11.2022 - Current
Mother's Day Out Nursery Attendant
Church of the Servent
08.2022 - 05.2023
Legal Secretary Assistant
Layton-Hensley Law Firm
08.2021 - 08.2022
Fitness Instructor
Fit4Mom OKC Metro
12.2018 - 12.2023
Behavioral Health and Rehab Specialist/Office Medical Biller
Riverbend Counseling Agency
05.2011 - 02.2014
Substitute Teacher, K-12
Durant Public Schools
08.2010 - 05.2012
Bachelor of Arts - Acting/Directing And Musical Theatre
Southeastern Oklahoma State University
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