Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Sophia Savino

Oakland

Summary

Dynamic and customer-focused professional with a proven track record at Steve's Market Inc, excelling in effective communication and problem-solving. Recognized for enhancing customer satisfaction through exceptional service and efficient order handling. Skilled in cash register operation and adept at fostering team collaboration to drive organizational growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier

Steve's Market Inc
Ramsey
06.2022 - Current
  • I charge our customers after they have finished shopping.
  • I take in-store, delivery, and curbside orders.
  • I take catering orders and help gather all of the catering trays needed per order.
  • I pick out the freshest produce for customers in-store and per order.
  • I open and close the store.
  • Engaging with customers on the phone for catering events
  • Engaging with customers in-store by assisting them in picking out their produce.

Education

Bachelor of Arts - Psychology

Montclair State University
Montclair, NJ
05-2025

Skills

  • Effective communication
  • Team collaboration
  • Problem solving
  • Customer service
  • Clear communication
  • Refunds and exchanges
  • Issue resolution
  • Order verification
  • Organizational growth
  • Staff training
  • Receipt handling
  • Merchandise exchange
  • Online orders preparation
  • Upselling techniques
  • Customer service excellence
  • Decision making aptitude
  • Refund handling
  • Time management skills
  • Payment collection
  • Transaction handling
  • Gift card handling
  • Credit card processing
  • Product knowledge
  • Patience and empathy
  • Work ethic and integrity
  • Cash register operation
  • Conflict resolution
  • Training and onboarding
  • Staff mentoring
  • Credit and cash transactions
  • Complaint resolution
  • Product recommendations
  • Order taking
  • Order packaging
  • Cash handling
  • Payment processing
  • Multitasking and organization
  • Ordering and stocking

Accomplishments

  • Member of the National Society of Leadership and Success
  • Girl Scout Silver Award Recipiant

Certification

  • Certification in Mental Health First Aid

Languages

English
Professional

Timeline

Cashier

Steve's Market Inc
06.2022 - Current

Bachelor of Arts - Psychology

Montclair State University

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