Sophia Schmitt
Orlando,FL
Summary
Detail-oriented professional with experience in team leadership and customer service. Having grown up as a military child, relocating across the U.S., I bring adaptability, resilience, and the ability to thrive in diverse environments. Recognized for effective problem-solving and attention to detail, I am prepared to contribute to a dynamic team and drive operational success.
Overview
3
3
years of professional experience
Work History
Server/Hostess
Gators Dockside
Orlando, FL
06.2024 - Current
- Provided friendly and attentive service to guests at a busy sports restaurant.
- Collaborated with kitchen staff to ensure timely preparation of customer orders.
- Handled customer inquiries and resolved complaints promptly and professionally.
Patient Care Technician
AdventHealth
Orlando, FL
06.2023 - 12.2024
- Assisted nursing staff with daily patient care tasks and procedures.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Documented patient information accurately in electronic health records.
Shift Leader
MOD Pizza
Orlando, FL
09.2022 - 07.2023
- Trained new team members on menu items and customer service techniques.
- Supervised daily operations and ensured team adherence to service standards.
- Implemented health and safety protocols to ensure a clean work environment.
Education
Associate of Arts - General Studies
Valencia College
Orlando, FL05-2025
High School Diploma -
Lake Buena Vista High School
Orlando, FL05-2023
Some College (No Degree) -
University of Central Florida
Orlando, FLSkills
- Team leadership
- Customer service
- Communication skills
- POS operation
- Conflict resolution
- Time management
- Health protocols
Timeline
Server/Hostess
Gators Dockside
06.2024 - Current
Patient Care Technician
AdventHealth
06.2023 - 12.2024
Shift Leader
MOD Pizza
09.2022 - 07.2023
Associate of Arts - General Studies
Valencia College
High School Diploma -
Lake Buena Vista High School
Some College (No Degree) -
University of Central Florida
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