Ayanna Lora
Lafayette,LA
Summary
Detail-oriented team player with strong organizational skills. Ability to be helpful wherever is needed and being a hardworking component.
Overview
1
1
year of professional experience
Work History
Server/Hostess
Reginelli's Pizzeria
05.2022 - 08.2023
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
No Degree - Nursing
University of Louisiana At Lafayette
Lafayette, LA05.2027
High School Diploma -
Hahnville High School
Boutte, LA05.2023
Skills
- Relationship Building
- Decision-Making
- Team Leadership
- Cool Under Pressure
- Order Management
- Foreign language proficiency
- Professional Appearance
- Strong Work Ethic
- Team Player
Languages
Spanish
Native or Bilingual
Timeline
Server/Hostess
Reginelli's Pizzeria
05.2022 - 08.2023
No Degree - Nursing
University of Louisiana At Lafayette
High School Diploma -
Hahnville High School