Lorena Bravo-Parada
Blacksburg,VA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Server/Hostess
Eddie V's Prime Seafood
Tysons Corner
01.2021 - 06.2023
- Provided exceptional service to high volume of daily customers
- Operated POS terminals to input orders, split bills and calculate totals
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
Receptionist
Nova Community College
Annandale
01.2015 - 01.2017
- Booking appointments for each student with the appropriate tutor
- Informing students on hours and how the office operates
- Informing employees on their duties depending on their position
- Unpaid position.
To-Go Specialist
Olive Garden
- Manage and aid to various customers simultaneously
- Cash handling
- Memorize and adapt to seasonal menu items
- Displayed enthusiasm and knowledge about the restaurant's menu and products
- Greeted customers, answered questions and recommended specials to increase profits.
Education
Some College (No degree yet) - Business Administration
NOVA Community College
Marketing Management
Virginia Polytechnic Institute and State University (Class of 2024)
Skills
- Proficient w/ Indesign and Excel
- Transactions and Cash Handling
- Efficient Decision Making
- Multitasking
- Price Memorization
- Relationship Building
- Workflow Coordination
- Conflict and Complaint Resolution
- Guest Engagement
- Sales Expertise
Languages
- Spanish, Native/ Bilingual
- English, Native/ Bilingual
References
- Christian Rivero - PWC, (571)-244-7368, Christianorivero@yahoo.com
- Darrica Hill - General Manager, Olive Garden, (703)-866-1911
- Chris Maestrelli - Managing Partner, Eddie V's Prime Seafood, 703-671-7507
Affiliations
- Currently working to pay my way through college
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Server/Hostess
Eddie V's Prime Seafood
01.2021 - 06.2023
Receptionist
Nova Community College
01.2015 - 01.2017
To-Go Specialist
Olive Garden
Some College (No degree yet) - Business Administration
NOVA Community College
Marketing Management
Virginia Polytechnic Institute and State University (Class of 2024)