Sophia Serrano
EL PASO,TX
Summary
. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Assistant to the Athletic Director
Providence Christian College
Pasadena, CA
08.2020 - 05.2023
- Assisted with set up and break down of equipment before and after games.
- Recorded scores for each team during the game.
- Cleaned and properly closed press box after each game.
- Communicated with other staff members regarding any discrepancies in scoring.
- Responded quickly and accurately to any changes in score or rule violations.
- Worked closely with officials to ensure accurate record keeping, by double-checking throughout the game.
- Ensured that all data was imputed correctly into a the NAIA (National Associations of Intercollegiate Athletics) suggested data base.
Bail Bond Agent
9one5 Bail Bonds
El Paso, TX
08.2023 - Current
- Calculated and collected payments from clients according to payment plan agreements.
- Ensured that all forms were filled out correctly prior to submitting them for processing.
- Communicated regularly with clients via phone calls or emails regarding their case.
- Assessed potential risks associated with each client before providing services.
- Organized paperwork related to bonds and ensured accuracy of all documents.
- Secured bonds for defendants by processing payments.
- Paid bonds and submitted documents to court allowing defendants to be released from jail.
Food Service Worker
Fat Dragon Chinese Kitchen And Bar
Palm Springs, CA
04.2021 - 11.2023
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Served meals to customers in a friendly and courteous manner.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Maintained professional demeanor during interactions with customers and co-workers.
- Acquired new skills to support team and further accommodate customer needs.
- Utilized POS system to receive and process customer payments.
Receptionist
Providence Christian College
Pasadena, CA
08.2020 - 05.2022
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Education
Bachelor of Science - Health And Life Sciences
Providence Christian College
Pasadena, CA01-2023
Skills
- Financial Acumen
- Stress Tolerance
- Credit Card Payment Processing
- Effective Leadership
- Verbal and Written Communication
- Staff Training
- Scorekeeping
- Game Management
- Effective Customer Communication
- Criminal Background Checks
Languages
Spanish
Elementary
References
References available upon request.
Timeline
Bail Bond Agent
9one5 Bail Bonds
08.2023 - Current
Food Service Worker
Fat Dragon Chinese Kitchen And Bar
04.2021 - 11.2023
Assistant to the Athletic Director
Providence Christian College
08.2020 - 05.2023
Receptionist
Providence Christian College
08.2020 - 05.2022
Bachelor of Science - Health And Life Sciences
Providence Christian College
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