Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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SOPHIA SHAMP

Hopkins,MN

Summary

Strategic and adaptable analyst in Xcel Energy’s Career Launch Program, with hands-on experience in enterprise change management and product portfolio simplification. Skilled in applying Xcel Energy’s Change Management Standards and PROSCI methodology to drive stakeholder alignment, operational efficiency, and sustainable transformation. Proven ability to develop scalable toolkits, lead cross-functional initiatives, and support strategic roadmapping across commercial and industrial portfolios. Passionate about enabling change through data-driven insights, structured frameworks, and collaborative leadership.

Overview

2
2
years of professional experience

Work History

C&I Customer Portfolio Analyst

Xcel Energy
Minneapolis, Minnesota
08.2025 - Current
  • Spearheaded the identification of 11 simplification initiatives for customer programs through stakeholder engagement and analysis, contributing to the Colorado Megafiling, as well as executing a duplicative process for the Minnesota filing.
  • Aided in organizing a streamlined business case process and financial impact assessments for each initiative, aligning program improvements with corporate earnings goals.
  • Gained deep cross-functional knowledge of customer and industrial product offerings and their financial contributions to Xcel Energy’s bottom line.
  • Led the strategic roadmapping effort for the C&I team using XE OneWay methodology, including current/future state analysis, capability matrix, and milestone planning.
  • Partnered with Sprosty Consulting Group to integrate change management practices, such as communication plans and impact assessments, into SOP deployments across diverse stakeholder groups.

Change Management Office Intern

Xcel Energy
Minneapolis, Minnesota
05.2024 - 08.2025
  • Assisted in the development of the Change Management Standard Methodology, intended to provide a consistent standard of practice and a common language for how the CMO executes change management at Xcel Energy.
  • Developed, piloted, and deployed an intuitive change management toolkit for over 3,000 stakeholders at Xcel Energy. The toolkit comprises best practices, templates, and processes based on the CMO Methodology and PROSCI.
  • Contributed to the development of new service levels that are to be utilized by consultants to clearly define roles, responsibilities, and capacity.
  • Contributed to the development of three service-level charters while working with the Operation Model Team to execute a multitude of other tasks related to the Change Maturity Matrix.

Industrial Sales Market Manager Intern

Timab Magnesium USA
Minneapolis, Minnesota
04.2023 - 09.2023
  • Diligent prospecting efforts by gaining financial interest and client meetings of 3 new geographically diverse clients located in Texas, Atlanta, and Minneapolis.
  • Analyzed and compiled 10 detailed reports on market trends for Magnesium-based chemistries and product additives.
  • Achieved success in prospecting for new leads, expanding network connections and implementing the sales cycle process. Utilized Dynamics CRM proficiently to document competitor activity and market information as well as contacting industry associates.

Education

BACHELOR OF SCIENCE - LEADERSHIP & MANAGEMENT, BUSINESS ANALYTICS

University of St. Thomas
05.2025

Skills

  • Xcel Energy Change Management Methodology
  • Application of PROSCI methodology
  • Stakeholder analysis
  • Microsoft applications
  • Data analytics / market analytics
  • Product management
  • Portfolio strategy and road mapping
  • Continuous improvement
  • Project management
  • Leadership theories

Volunteer Experience

  • Nourish Food Shelf, Marketing Campaign, Fundraised $2,600
  • Halal Mixed Shift, Second Harvest Heartland, UST Project Management Course, Worked as Project Managers to Execute and Sustain a Multi-Phase, 10,000+ Stakeholder Project
  • Women in Business Executive Board, Volunteer Coordinator & Gala Auction Coordinator
  • Eagle Brook Church, Kid’s Ministry Leadership Team
  • Basic Needs Food Shelf, Volunteer Manager, Intake Lead
  • Minneapolis Crisis Nursery, Awareness Campaign, Fundraised Over $1,500 of In-Kind and Monetary Donations

Timeline

C&I Customer Portfolio Analyst

Xcel Energy
08.2025 - Current

Change Management Office Intern

Xcel Energy
05.2024 - 08.2025

Industrial Sales Market Manager Intern

Timab Magnesium USA
04.2023 - 09.2023

BACHELOR OF SCIENCE - LEADERSHIP & MANAGEMENT, BUSINESS ANALYTICS

University of St. Thomas

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