Sophia Shedeck
Yukon,OK
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
3
3
years of professional experience
Work History
Sales Associate
Ross Dress for Less
05.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Budtender & Receptionist
The Peak Dispensary
06.2021 - 12.2021
- Checked guests' photo identification for validity and age requirements.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
- Developed strong rapport with customers and created positive impression of business.
- Collaborated with the management team to plan promotional events and special discounts, attracting new clientele while retaining loyal customers.
Budtender & Receptionist
High Society
01.2020 - 07.2020
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
- Introduced promotions and upselling products
- Managed financial transactions and balanced drawer
Education
High School Diploma -
Yukon High School
Yukon05-2020
Skills
- Teamwork and collaboration
- Time management
- Customer service
- Exceptional customer service
- Money handling
- Sales expertise
Timeline
Sales Associate
Ross Dress for Less
05.2022 - 01.2023
Budtender & Receptionist
The Peak Dispensary
06.2021 - 12.2021
Budtender & Receptionist
High Society
01.2020 - 07.2020
High School Diploma -
Yukon High School
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