Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophia Sims

Menifee,CA

Summary

Proactive and results-driven, I excelled at Foot Locker by enhancing customer satisfaction and boosting sales through expert customer engagement and effective product recommendations. Leveraging skills in cash handling and teamwork, I contributed to a positive shopping environment, fostering customer loyalty and driving repeat business. My commitment to excellence and ability to quickly learn and apply new skills set me apart. Highly efficient crew team member at Jamba Juice well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

1
1
year of professional experience

Work History

Team Member

Foot Locker
08.2023 - 12.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Developed strong relationships with regular customers which increased return visits.
  • Assisted colleagues during busy periods or when covering absences so that the optimum level of staffing was maintained at all times.
  • Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
  • Helped achieve sales targets by identifying upselling opportunities and promoting loyalty programs to customers.

Team Member

Jamba Juice
05.2023 - 10.2023
  • Worked different stations to provide optimal coverage and meet production goals.
  • Assisted with inventory counts and stocking of merchandise.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.

Education

High School Diploma -

Santa Rosa Academy
27587 La Piedra Rd Menifee, CA 92584
05.2024

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Food handling
  • Cash Handling
  • Customer Engagement
  • Cleaning and sanitation
  • Food handling safety
  • Beverage Preparation
  • Dishwashing
  • Order Management
  • Initiative-taking
  • Menu Memorization
  • Clear Communication
  • Telephone Etiquette
  • Problem-Solving
  • Reliability and punctuality
  • Cleanliness and hygiene
  • Stock replenishment

Timeline

Team Member

Foot Locker
08.2023 - 12.2023

Team Member

Jamba Juice
05.2023 - 10.2023

High School Diploma -

Santa Rosa Academy

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Sophia Sims