Sophia Smith
Pigeon Forge,TN
Summary
Professional with extensive experience in talent acquisition and administrative support, adept at coordinating interviews and facilitating communication between hiring managers and candidates. Demonstrated ability to manage multiple teams and ensure alignment with organizational hiring needs through effective intake meetings and candidate assessments. Proven skills in customer service, fostering teamwork, and maintaining operational efficiency in fast-paced environments. Strong background in problem-solving and time management, contributing to successful recruitment outcomes across diverse teams.
Overview
3
3
years of professional experience
Work History
Talent Acquisition Specialist
Dollywood Theme Park
Pigeon Forge, Tennessee
02.2024 - 06.2025
- Researched and identified potential candidates for open positions.
- Coordinated interviews between hiring managers and prospective employees.
- Plan and coordinate events like Job Fairs, Rehire Welcome Backs, Processing, and more.
- Have Bi-Weekly meetings with our own team and other teams to insure all needs are being met.
- Email the Hiring Managers to make sure all of their Job Positions are posted and do intake meetings. Intake meetings are for you and the Hiring Managers to have a better understanding of what qualities they are looking for in a candidate.
- We would shadow our Teams to better understand what there teams did and what their day to day would look like. By doing this when the candidates have an interview, the first interview is with the Talent Acquisitions representative of that team. I would conduct a phone interview and then see if all qualifications were met. If so I would set them up for an in person one with the hiring team.
- Teamwork and Communication was very important in this role. You would work with your teams very closely. I was responsible for over 10 Teams and over 20 plus hiring managers.
Office Assistant
Mountain Harbor Inn and Douglas Lake Marina
Dandridge, Tennessee
06.2022 - 11.2023
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Checked in guests and provided payment transfers with the rooms or for the boat rentals. There was also dinning experience available.
- Customer service was a must and was heavily used with making sure our guests were having the best experience on their vacations.
- Team work happens daily with communicating with other teams about the guests. For example we had to keep in contact with the dock memebers, housekeepers, and the kitchen staff.
Education
Associate of Science - Health Sciences
Walters State Community College
Sevierville, TN05-2021
High School Diploma -
Jefferson County High School
Jefferson City, TN05-2018
Skills
- Team collaboration
- Communication skills
- Customer service
- Conflict resolution
- Networking skills
- Time management
- Cold calling
- Applicant tracking systems
- Problem-solving
- Reliability
Timeline
Talent Acquisition Specialist
Dollywood Theme Park
02.2024 - 06.2025
Office Assistant
Mountain Harbor Inn and Douglas Lake Marina
06.2022 - 11.2023
Associate of Science - Health Sciences
Walters State Community College
High School Diploma -
Jefferson County High School