Sophia Stahl
Kansas City,MO
Summary
I am a motivated and adaptable individual with experience in hospitality leadership, customer service, education support, and administrative operations. I believe I have strong people skills, reliability, and a commitment to high-quality work. I have experience at managing fast-paced environments, resolving issues, and maintaining accurate administrative systems. I am also passionate about supporting teams, providing excellent guest experiences, and ensuring tasks are completed thoroughly and on time.
Overview
5
5
years of professional experience
Work History
Waitress
The Melting Pot
07.2025 - Current
- Provided exceptional customer service to enhance dining experiences.
- Managed multiple tables efficiently during peak hours.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Assisted in menu presentation and daily specials communication.
- Handled guest inquiries and resolved concerns promptly.
Shift Leader, Platinum Host, Office Admin
TopGolf
08.2020 - 01.2022
Shift Lead, Golf Services (Manager on Duty)
- Oversaw daily operations for the Golf Services department, ensuring smooth guest experiences.
- Coordinated team members, delegated tasks, and resolved on-site issues.
- Maintained service standards and supported staff during peak hours.
- Delivered elevated guest service for premium members and VIP groups.
- Provided a personalized experience and managed high-expectation clientele.
- Ensured the environment matched Topgolf’s highest service standards.
- Handled payroll, invoices, and financial documentation for multiple departments.
- Managed building-wide register counts, ensuring accuracy and proper balancing.
- Supported management with administrative tasks and operational reporting.
Education
Bachelor of Arts - Global Studies And History
Missouri State University
Springfield, Missouri, MO05-2026
Associate of Arts - Secondary Education
St. Charles Community College
St. Charles, MO12-2023
High School Diploma -
Holt High School
Wentzville, MO05-2020
Skills
- Strong interpersonal and communication skills
- Highly reliable and hardworking
- Quick learner with excellent adaptability
- Team-oriented with leadership experience
- Detail-oriented, organized, and efficient
- Customer service and relationship building
- Problem-solving and task completion
- Administrative accuracy and accountability
Timeline
Waitress
The Melting Pot
07.2025 - Current
Shift Leader, Platinum Host, Office Admin
TopGolf
08.2020 - 01.2022
Bachelor of Arts - Global Studies And History
Missouri State University
Associate of Arts - Secondary Education
St. Charles Community College
High School Diploma -
Holt High School