Sophia Stockbridge
Greater Boston Area,Massachusetts
Summary
Finance BBA Student passionate about Markets,Valuation And mathematics.
Overview
3
3
years of professional experience
Work History
Bakery Clerk
Market Basket
Burlington, MA
09.2023 - Current
- Enhanced customer satisfaction by providing excellent bakery product recommendations and answering product-related questions.
- Maintained a visually appealing and well-stocked bakery display, leading to increased sales.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Collaborated with fellow bakery staff members to streamline production processes and improve overall efficiency.
- Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
Waitstaff
The Gables At Winchester
Winchester, MA
04.2022 - 09.2023
- Enhanced customer satisfaction by implementing efficient waitstaff scheduling and task delegation.
- Developed a comprehensive staff training program, resulting in improved service quality.
- Managed inventory and controlled costs, optimizing restaurant profitability.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Established a positive work environment, promoting teamwork and open communication among staff members.
- Resolved customer complaints professionally and effectively, maintaining strong relationships with clientele.
- Implemented performance evaluation system for waitstaff, fostering continuous improvement and professional growth.
- Increased employee retention through ongoing coaching, support, and recognition initiatives.
- Monitored health code compliance by enforcing strict cleanliness standards within the dining area and kitchen workspace.
- Elevated fine dining experience with refined menu offerings and exceptional presentation techniques.
- Optimized table turnover rate by monitoring meal progress and anticipating guest needs proactively.
Crew Member
Chipotle
Woburn, MA
11.2021 - 04.2022
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
School Bus Monitor
LBK Transportation
Danvers, MA
06.2021 - 09.2021
- Enhanced student safety by efficiently monitoring and addressing any behavioral issues during bus rides.
- Assisted in maintaining an orderly and safe environment for students while traveling to and from school.
- Ensured timely pick-up and drop-off of students by effectively communicating with the bus driver regarding route changes or adjustments.
- Maintained accurate records of student attendance, reporting any discrepancies to school administrators promptly.
- Provided support to students with special needs, ensuring their comfort and well-being throughout the bus ride.
- Collaborated with teachers and staff to address any concerns about student behavior or transportation issues.
Education
High School Diploma -
Woburn High School
Woburn, MA06.2024
Associate of Science -
Bunker Hill Community College
Charlestown, MABachelor of Science - Finance
TBD
Skills
- Microsoft powerpoint
- Microsoft Word
- Microsoft Excel
- Accounting
- R programming language
Accomplishments
- Deans List
-Fundamental Accounting certificate - DEC 2024
-Financial Accounting Certificate - DEC 2024
Timeline
Bakery Clerk
Market Basket
09.2023 - Current
Waitstaff
The Gables At Winchester
04.2022 - 09.2023
Crew Member
Chipotle
11.2021 - 04.2022
School Bus Monitor
LBK Transportation
06.2021 - 09.2021
High School Diploma -
Woburn High School
Bachelor of Science - Finance
TBD
Associate of Science -
Bunker Hill Community College