Summary
Overview
Work History
Education
Skills
Timeline
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Sophia Stockbridge

Woburn,Massachusetts

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Productive Bakery Clerk well-versed in providing personable service and meeting customer expectations. Strong familiarity with basic recipes and kitchen equipment acquired over [Number] years of industry experience. Committed to contributing to dynamic bakery team.

Overview

3
3
years of professional experience

Work History

Bakery Clerk

Market Basket
09.2023 - Current
  • Enhanced customer satisfaction by providing excellent bakery product recommendations and answering product-related questions.
  • Maintained a visually appealing and well-stocked bakery display, leading to increased sales.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Collaborated with fellow bakery staff members to streamline production processes and improve overall efficiency.
  • Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.

Waitstaff

The Gables At Winchester
04.2022 - 09.2023
  • Enhanced customer satisfaction by implementing efficient waitstaff scheduling and task delegation.
  • Developed a comprehensive staff training program, resulting in improved service quality.
  • Managed inventory and controlled costs, optimizing restaurant profitability.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Established a positive work environment, promoting teamwork and open communication among staff members.
  • Resolved customer complaints professionally and effectively, maintaining strong relationships with clientele.
  • Implemented performance evaluation system for waitstaff, fostering continuous improvement and professional growth.
  • Increased employee retention through ongoing coaching, support, and recognition initiatives.
  • Monitored health code compliance by enforcing strict cleanliness standards within the dining area and kitchen workspace.
  • Elevated fine dining experience with refined menu offerings and exceptional presentation techniques.
  • Optimized table turnover rate by monitoring meal progress and anticipating guest needs proactively.

Crew Member

Chipotle
11.2021 - 04.2022
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.

School Bus Monitor

LBK Transportation
06.2021 - 09.2021
  • Enhanced student safety by efficiently monitoring and addressing any behavioral issues during bus rides.
  • Assisted in maintaining an orderly and safe environment for students while traveling to and from school.
  • Ensured timely pick-up and drop-off of students by effectively communicating with the bus driver regarding route changes or adjustments.
  • Maintained accurate records of student attendance, reporting any discrepancies to school administrators promptly.
  • Provided support to students with special needs, ensuring their comfort and well-being throughout the bus ride.
  • Collaborated with teachers and staff to address any concerns about student behavior or transportation issues.

Education

High School Diploma -

Woburn High School
Woburn, MA
06.2024

Skills

  • Display Maintenance
  • Work Prioritization
  • Quality Assurance
  • POS System Operation
  • Display Case Setup
  • Customer Service
  • Surface Cleaning
  • Stock Rotation
  • Food Safety
  • Bakery Display Preparation
  • Stocking and Shelving
  • Health Department Standards
  • Ordering Procedures
  • Adaptability and flexibility

Timeline

Bakery Clerk

Market Basket
09.2023 - Current

Waitstaff

The Gables At Winchester
04.2022 - 09.2023

Crew Member

Chipotle
11.2021 - 04.2022

School Bus Monitor

LBK Transportation
06.2021 - 09.2021

High School Diploma -

Woburn High School

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Sophia Stockbridge