Sophia Stokes
San Jose,CA
Summary
Responsible and Focused Barista with 2 years of hands on experience making and serving specialty boba drinks and overseeing day-to-day operations. Patient and friendly customer service, restocking and organizing of merchandise along with a focused mindset of getting required task accomplished.
Overview
2
2
years of professional experience
Work History
Barista Shift Lead/Cashier
Shake Tea
06.2021 - Current
Cashier
- Take orders with customers at the front of the store
- Supervise, organize, and restock merchandise ranging from refrigerated drinks to stuffed animals
- Count tips and make exchanges
- Restock up front materials such as straws and napkins
- Wiped down surfaces, clean up spills on counter
- Interviewed and scheduled orientations and trainings with new hires
- Held welcoming and friendly conversations with customers
Barista Shift Lead
- Memorized a wide variety of specialty drinks and restocked supplies such as syrups and fruits
- Cooked and prepared boba
- Trained, scheduled, and supervised barista workers
- Maintained a clean work space such as wiping down the counters and sweep/mopping the floor
- Monitored customer feedback to improve barista performance and customer service
Overall, showed up to ever shift on time, dressed accordingly, and prepared to work. Offered to take on more shifts or cover co workers shifts.
Education
High School Diploma -
Gunderson High School
San Jose, CA06.2023
Skills
- Multitasker
- Store Opening and Closing
- Fast Learner
- Respectful and Patient
- Efficient Service
- Honest and Hardworking
Artist ( specialized in painting, sketching and small crafts)
Experienced in self portrait art through sketching and acrylic paintings. My art is a form of heavy self expression and healing. I specialize in custom art pieces for family and friends. I am very open minded to new art forms and small crafts such as deco.
Timeline
Barista Shift Lead/Cashier
Shake Tea
06.2021 - Current
High School Diploma -
Gunderson High School
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