Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Samantha Stephens

Orlando,FL

Summary

Experienced and reliable with transferable skills. Strives to see others happy and loves working together to solve problems quickly and efficiently! Always committed to following company procedures and winning loyal customers and clients. Very dependable and love showing up every day with a smile.

I am a good listener, and learner, able to communicate well with a group and on an individual level. I am able to motivate and direct my talents and skills to meet objectives.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shift Lead

Jersey Mikes
05.2024 - Current

Caddie

Top Golf
09.2023 - 11.2023
  • Received consistent positive feedback from golfers, leading to repeat requests for caddie services during future rounds.
  • Built and established positive relationships with patrons, team members and supervisors.
  • Monitored guests and enforced rules, maintaining safety for visitors and staff.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Delivered information and details of interest about facility to visitors.

Assistant Manager

Jersey Mikes
09.2019 - 08.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Electrologist/Laser Technician -

Hollywood Institute Beauty and Careers
Casselberry, FL
05.2024

High School Diploma -

Melbourne High School
Melbourne, FL
05.2019

Skills

  • Time management
  • Organized
  • Fast paced
  • Multitasker
  • Friendly
  • Good with others
  • Inventory
  • Excellent Communication
  • Customer Assistance
  • Ticket checking
  • Active Listening
  • Continuous Improvement
  • Employee Training
  • Team building
  • Problem solving
  • Written Communication
  • Adaptability
  • POS Systems
  • Strong Work Ethic
  • Task Prioritization
  • Adaptability and Flexibility
  • Basic computer skills
  • Sales abilities
  • Decision-Making
  • Customer Service
  • Attention to Detail
  • Reliability

Accomplishments

Experience with the Elite Spectrum and the Silhouet-tone Electrolysis machine.

Worked with Candela Laser.

Certification

Licensed electrologist and laser technician

Timeline

Shift Lead

Jersey Mikes
05.2024 - Current

Caddie

Top Golf
09.2023 - 11.2023

Assistant Manager

Jersey Mikes
09.2019 - 08.2023

Electrologist/Laser Technician -

Hollywood Institute Beauty and Careers

High School Diploma -

Melbourne High School

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Samantha Stephens