Summary
Overview
Work History
Education
Skills
Timeline
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Sophia Sutherland

TOLEDO,OH

Summary

Energetic worker with established customer service skills and foodservice experience. Adaptable employee, bringing flexibility and enthusiasm to diverse teams. Collaborative team leader, operating cash register, cleaning and managing customer flow.

Overview

3
3
years of professional experience

Work History

Ice Cream Attendant

Dairy Queen
05.2023 - Current
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Operated cash register, taking payments and issuing customer receipts.
  • Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
  • Monitored amounts of each ice cream flavor and replaced when depleted.

Window Clerk

Arctic Cafe'
05.2021 - 10.2022
  • Assisted customers by answering questions and fulfilling requests.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
  • Operated POS systems to accurately process customer purchases.
  • Provided correct change for purchases to avoid customer confusion or disputes.

Education

No Degree - PrePhysical Therapy

Ohio University
Athens, OH
05.2027

High School Diploma -

Whitmer High School
Toledo, OH
05.2023

Skills

  • Allergy awareness
  • Conflict resolution
  • Sales promotion
  • Equipment operation
  • Interpersonal skills
  • Customer service excellence

Timeline

Ice Cream Attendant

Dairy Queen
05.2023 - Current

Window Clerk

Arctic Cafe'
05.2021 - 10.2022

No Degree - PrePhysical Therapy

Ohio University

High School Diploma -

Whitmer High School

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Sophia Sutherland