Sophia Tackis
Beavercreek,OH
Summary
All of my working experience has consisted of customer service, cash handling, computer applications, and patient care for the last 6 years. I have experience in fast-paced and constantly evolving working environments; and I have the ability to adapt and learn in any environment I am in. As a result of this, I easily keep calm under pressure and in high-stress situations and I have learned great patience.
Overview
5
5
years of professional experience
Work History
Nursing Assistant
Soin Medical Center
Beavercreek, OH
04.2025 - Current
- Assisted patients with daily living activities, enhancing comfort and dignity.
- Monitored vital signs and reported changes to nursing staff, ensuring timely care interventions.
- Maintained accurate patient records in electronic health systems, supporting efficient communication among healthcare teams.
- Supported nursing staff during procedures, contributing to positive patient outcomes and safety protocols.
- Implemented infection control procedures, ensuring a safe environment for patients and staff alike.
- Responded promptly to patient needs and emergencies, demonstrating strong problem-solving skills in high-pressure situations.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Educated patients on post-care instructions, promoting adherence to treatment plans for better recovery.
Nursing Assistant
The Laurels of Kettering
Kettering, OH
10.2024 - 02.2025
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Maintained a clean and safe environment in patient care areas.
- Documented patient information accurately in electronic health records systems.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Sales Associate
PotBelly Sandwich Shop
Beavercreek, OH
08.2023 - 03.2024
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Operated cash register efficiently, ensuring accurate transactions and managing cash flow.
- Assisted in maintaining cleanliness and organization of dining area, promoting a welcoming environment.
- Collaborated with team members to streamline order preparation and service delivery processes.
- Supported inventory management by restocking supplies and monitoring product availability.
- Built relationships with customers to encourage repeat business.
Nursing Assistant
Wright Nursing and Rehabilitation Center
Fairborn, OH
03.2022 - 08.2023
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Documented care actions by completing records and logs in medical software system.
- Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
Sales Associate
Plato's Closet
Huber Heights, OH
11.2021 - 03.2022
- Trained new associates on operational procedures and customer interaction techniques.
- Promoted daily specials to enhance sales opportunities and increase average transaction value.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
Sales Associate
Hot Head Burritos
Vandalia, OH
06.2021 - 09.2021
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed cash register operations, ensuring accurate transactions and efficient checkout processes.
- Assisted in maintaining cleanliness and organization of dining area, promoting a welcoming environment.
- Collaborated with team members to streamline food preparation processes, improving efficiency during peak hours.
- Trained new staff on operational procedures and customer service standards, fostering team development.
- Resolved customer complaints promptly, enhancing overall dining experience and retention rates.
- Food Preperation
Education
High School Diploma -
Butler High School
Vandalia, OHNo Degree - Certified Nursing Assistant (certificate)
Ohio State Career Training Center
Dayton, OH10-2025
Skills
- Basic life support
- Direct patient care
- Food Preparation
- Cash Handling
- Computer Systems
- Customer Service
- Supply restocking
- Training new associates
- Ability to work in a high-stress/fast-moving environment
- Patience
- Easily adaptable to work environments
Accomplishments
Due to my interest in wound care, I was given a place on the skin assessment team and make monthly rounds within Soin Medical Center.
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Nursing Assistant
Soin Medical Center
04.2025 - Current
Nursing Assistant
The Laurels of Kettering
10.2024 - 02.2025
Sales Associate
PotBelly Sandwich Shop
08.2023 - 03.2024
Nursing Assistant
Wright Nursing and Rehabilitation Center
03.2022 - 08.2023
Sales Associate
Plato's Closet
11.2021 - 03.2022
Sales Associate
Hot Head Burritos
06.2021 - 09.2021
High School Diploma -
Butler High School
No Degree - Certified Nursing Assistant (certificate)
Ohio State Career Training Center