Sophia Taracko
Cincinnati,OH
Summary
Productive Package Handler experienced in transporting materials in warehouse settings. Versed in using hand-held scanners for tracking and preparing a high volume of packages for speedy delivery. Lots of experience in fast-paced environments. Strong background in customer service, teamwork, and problem-solving. Consistently recognized for maintaining high standards of cleanliness and organization. Delivered quality service by offering efficient and friendly support to customers and team members.
Overview
5
5
years of professional experience
Work History
Package Handler
FedEx
Cincinnati, OH
05.2023 - Current
- Loaded and unloaded delivery vehicles efficiently, ensuring timely distribution of packages.
- Scanned and sorted incoming packages by destination and priority, maintaining accuracy.
- Examined and inspected containers, materials, and products to meet packing specifications.
- Worked flexible hours, including weekends and holidays, to meet business needs.
- Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
- Stacked boxes onto pallets in an efficient manner.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
Customer Service Associate
Wendy's
Marysville, OH
01.2020 - 08.2022
- Escalated unresolved customer issues to the appropriate department or manager for resolution.
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Resolved customer inquiries in a timely manner.
- Educated customers on special pricing opportunities and company offerings.
- Handled cash register operations accurately during peak times.
- Performed additional duties as assigned by the management team.
Education
High School Diploma -
Marysville High School
Marysville, OH05-2022
Some College (No Degree) - Mechanical Engineering
University of Cincinnati
Cincinnati, OHSkills
- Product packing
- Truck loading
- Material storage
- Pallet building
- Equipment operation
- Heavy lifting
- Store opening and closing
- Complex Problem-solving
- Teamwork and collaboration
- Interactive communication skills
- Hospitality service expertise
- Safe food handling
Affiliations
- Puzzles
- Cooking
- Travel
- Volunteer for Miracle League
- Reading
- Camping
Timeline
Package Handler
FedEx
05.2023 - Current
Customer Service Associate
Wendy's
01.2020 - 08.2022
High School Diploma -
Marysville High School
Some College (No Degree) - Mechanical Engineering
University of Cincinnati
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