Sophia Thompson
Manassas,VA
Summary
Organized and dependable. Creative problem solver. Successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities. Works well in team environments.
Overview
5
5
years of professional experience
Work History
Veterinary Assistant/Dog Grooming Assistant
VCA Healthy Paws
06.2023 - Current
- Cleaned and disinfected exam areas and kennels to prevent diseases and control odors.
- Restrained animals for examination and treatment.
- Worked collaboratively with team members to ensure efficient scheduling and smooth daily operations within the grooming department.
- Assisted head groomer with advanced procedures such as de-matting fur or treating skin conditions under veterinary supervision.
Professional Dog Bather
PetSmart
02.2021 - 06.2023
- Enhanced customer satisfaction by providing thorough dog bathing services tailored to each pet''s unique needs.
- Maintained a clean and sanitary work environment, adhering to strict hygiene standards for the safety of both pets and staff members.
- Promoted a calming environment during baths by utilizing gentle handling techniques, reducing stress levels for both dogs and pet owners.
- Handled difficult or aggressive dogs with patience and skill, ensuring their safety as well as that of staff members during the bathing process.
Sales Lead
Build-A-Bear
06.2019 - 10.2020
- Mentored and coached other team members to meet daily sales goals.
- Multitasked in managing employees, running transactions, assisting customers, and keeping the sales floor stocked and clean.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Evaluated team and employee performance in order to develop and implement effective corrective actions.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Associate
Build-A-Bear
01.2019 - 06.2019
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
Associate of Science - General/Health Science
Northern Virginia Community College
Manassas, VACurrent
High School Diploma -
Stonewall Jackson High School
Manassas, VA06-2018
Skills
- Medical Terminology
- Leadership
- Client Communication
- Attention to Detail
- Team Management
- Problem Solving
Timeline
Veterinary Assistant/Dog Grooming Assistant
VCA Healthy Paws
06.2023 - Current
Professional Dog Bather
PetSmart
02.2021 - 06.2023
Sales Lead
Build-A-Bear
06.2019 - 10.2020
Associate
Build-A-Bear
01.2019 - 06.2019
Associate of Science - General/Health Science
Northern Virginia Community College
High School Diploma -
Stonewall Jackson High School
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