Sophia Tipton
Kalamazoo,MI
Summary
Hardworking delivery driver with several years of experience in warehouse shipping and receiving, including forklift operation, merchandise loading and maintaining on-time deliveries. Detail-oriented self-starter and team player with regulations and order verification process. Light Truck Driver with experience in managing routes efficiently and ensuring safe delivery of goods. Skilled in vehicle maintenance, route planning, and customer service, consistently meeting deadlines and exceeding expectations in fast-paced environments. Excel in communication ,problem solving,and adaptability, ensuring smooth delivery operations and customers satisfaction.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Food Delivery Driver
DoorDash
Kalamazoo, MI
02.2022 - Current
- Contacted customers prior to delivery to coordinate delivery times.
- I communicated with the restaurant staff to coordinate deliveries and obtain the destination address.
- Provided excellent customer service throughout the delivery process.
- Collected tips from customers through hands-free electronic methods.
Paper Mill
Graphic Packaging International
Kalamazoo, MI
09.2014 - Current
- Operated equipment and machinery according to safety guidelines.
- Conducted testing of software and systems to ensure quality and reliability.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Operated forklifts and bobcats.
Wheel Chair Driver
Pride Care
Kalamazoo, MI
06.2007 - 06.2010
- Demonstrated proper use of equipment such as wheelchairs, seat belts, when assisting passengers with special needs.
- Provided assistance to passengers with special needs or physical disabilities while entering and exiting the vehicle.
- Completed paperwork related to client services rendered within required timelines.
- Communicated with dispatchers by radio, telephone or computer to exchange information and receive requests for passenger service.
- Meeting deadlines for local pick ups and deliveries.
Package Delivery Driver
Fed Ex Ground
Kalamazoo, MI
11.2003 - 02.2005
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Keeping accurate records of hours worked, mileage driven, fuel expenses, and any other relevant information related to deliveries.
- Prioritized urgent deliveries according to company guidelines.
- Assisting with loading and unloading packages from trucks as needed.
- Transported and safely delivered items to prevent damage or loss.
Education
Some College (No Degree) -
Everest Medical School
Kalamazoo, MI05-2009
High School Diploma -
Phoenix High School
Kalamazoo, MI06-2002
Skills
- Confidentiality
- Excellent driving skills
- Clean driving record
- Valid Driver's license
- Navigation
- Physical stamina
- Courier services
- Communication skills
- Delivery services
- Problem solving
- CPR certified
Certification
- CRP certification - June 2024
- Forklift license - August 2014
- Medical assistant certification - February 2010
Timeline
Food Delivery Driver
DoorDash
02.2022 - Current
Paper Mill
Graphic Packaging International
09.2014 - Current
Wheel Chair Driver
Pride Care
06.2007 - 06.2010
Package Delivery Driver
Fed Ex Ground
11.2003 - 02.2005
Some College (No Degree) -
Everest Medical School
High School Diploma -
Phoenix High School
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