Overview
Work History
Education
Timeline
Generic

Sophia Torres

Milwaukee,WI

Overview

26
26
years of professional experience

Work History

Receptionist/casher

Prohealth Regency
05.2021 - 12.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Collected and authorized payments of guests.
  • Performed cash, card and check transactions to complete customer purchases.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Resolved customer problems and complaints
  • Managed multiple tasks and met time-sensitive deadlines
  • Maintained confidentiality of information regarding clients and company
  • Answered central telephone system and directed calls accordingly.

Receptionist

VMP Manor Park
05.2020 - 05.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered central telephone system and directed calls accordingly.
  • Responded to inquiries from callers seeking information.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.

Guest Greeter

Aurora-West Allis Memorial Women's Pavillion
01.2018 - 03.2019
  • Displayed friendly, outgoing and energetic behavior to create warm, fun atmosphere for guests.
  • Answered customer questions and pointed individuals in right directions.
  • Assisted Visitors by checking to find patients and check HIPPA.
  • Created folder for patients.
  • Provided customer service.

Receptionist

Medrano, S.C.
03.2018 - 06.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Aggregated and prepared documentation and reports for office meetings, distribution and filing.
  • Made reminder calls to clients.
  • Worked in bilingual environment [ English /Spanish]

Assistant Lead

Great Lakes Packaging
03.1997 - 11.2016
  • Maintained quality and cleanliness of work area and equipment.
  • Trained employees on safety, environmental and regulatory guidelines and verified compliance.
  • Notified plant management of employee conduct requiring corrective or disciplinary action.
  • Organized and directed daily production, balanced local resources to achieve safe completion of batches and recommended improvements to production.
  • Machine operator Assembled boxes.
  • Machine operator Assembled and packaged foam.
  • Use data base for ordering.
  • Ensure quality packaging.


Picking Orders

Woolworths Distribution Centre
11.2006 - 03.2016
  • Pulled orders quickly to maintain demanding productivity goals.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Removed items from shelves or storage bins and scanned tags.

Education

High School Diploma -

Madison High School,
8135 W Florist Ave, Milwaukee, WI 53218
04.2010

Timeline

Receptionist/casher

Prohealth Regency
05.2021 - 12.2022

Receptionist

VMP Manor Park
05.2020 - 05.2021

Receptionist

Medrano, S.C.
03.2018 - 06.2018

Guest Greeter

Aurora-West Allis Memorial Women's Pavillion
01.2018 - 03.2019

Picking Orders

Woolworths Distribution Centre
11.2006 - 03.2016

Assistant Lead

Great Lakes Packaging
03.1997 - 11.2016

High School Diploma -

Madison High School,

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Sophia Torres