Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophia Trujillo

Berkeley,CA

Summary

Enthusiastic communicator who enjoys helping and advocating for others through empathetic approaches. Experienced in customer service-led positions, and excels in communication, conflict resolution, and the ability to remain calm under pressure. Dedicated to ensuring positive experiences from diverse customers through proactive engagement and support through observing individual needs.

Overview

4
4
years of professional experience

Work History

Student Board Member

Soledad Unified School District
Soledad, California
10.2024 - 06.2025
  • Petitioned to establish this position, as well as represented and advocated for over 4,000 students.
  • Constructed surveys, meetings, emails, and engaged with community members to gather student perspectives.
  • Reviewed district proposals, voiced student concerns, and provided feedback and suggestions from an inclusive perspective.
  • Actively listened to concerns expressed by students, and directed them to board policies and school resources when needed.

Host/Busser/Prep/Food Runner/Server

Taylor Fresh Farms
Salinas, CA
11.2021 - 06.2025
  • Enthusiastically greeted over 200 guests daily, and provided food suggestions memorized across three menus.
  • Resolved issues and inquiries promptly and professionally, and directed complaints to designated shift leads and managers.
  • Trained 10 hosts and food runners on providing excellent customer service.
  • Collaborated with kitchen staff to coordinate food preparation and delivery.

Education

High School Diploma -

Soledad High School
Soledad CA
06-2025

Associate of Arts - Administration of Justice

Hartnell College
Salinas, CA
12-2025

Bachelor of Arts - Psychology

University of California, Berkeley
Berkeley, CA
05-2027

Skills

  • Customer service
  • Effective communication
  • Experienced in written communication
  • Organizational and time management skills
  • Community outreach
  • Conflict resolution
  • Critical thinking
  • Team collaboration

Timeline

Student Board Member

Soledad Unified School District
10.2024 - 06.2025

Host/Busser/Prep/Food Runner/Server

Taylor Fresh Farms
11.2021 - 06.2025

High School Diploma -

Soledad High School

Associate of Arts - Administration of Justice

Hartnell College

Bachelor of Arts - Psychology

University of California, Berkeley

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