Summary
Overview
Work History
Education
Skills
Other Experience
Activities
Licenses
Timeline
Generic

Sophia Veser

Beaverton,OR

Summary

Results-driven Benefits Manager with a proven track record of overseeing diverse benefit plans and funding structures. Proficient in managing company-wide maintenance needs, spearheading new hire and open enrollment processes, and implementing cost-saving initiatives through strategic planning. Adept at navigating complex regulatory landscapes while optimizing benefits programs to enhance employee satisfaction and organizational performance.

Overview

11
11
years of professional experience

Work History

US Benefits Manager

Ichor Systems, Inc.
07.2023 - Current
  • Planned, organized, designed, administered, and directed resources to maximize benefits programs for employees while minimizing costs for Ichor
  • Ensured that all benefits plans were structured and administered following state and federal regulations
  • Provided highly responsible and complex administrative support to Director of Human Resources
  • Collaborated with Benefits Broker to negotiate and secure contracts for benefits.

Benefits Account Manager

USI
03.2021 - 07.2023
  • Responsible for managing large, complex book of business that includes both fully and self-insured clients
  • Provided education, advice, and assistance to clients on all compliance topics, such as ERISA, COBRA, FMLA, 5500s, and Health Care Reform
  • Handled difficult and complex benefit inquiries and complaints to ensure prompt, fair, and courteous resolutions.
  • Streamlined benefits administration processes for improved accuracy and cost savings.

Benefits Account Manager

Garner & Glover Company
09.2017 - 12.2020
  • Managed a book of Middle Market insurance business, while acting with a high degree of independent discretion, autonomy and decision-making
  • Acted as liaison between clients and insurance carriers to resolve escalated complex service issues that require policy interpretation and experience-based judgment to resolve
  • Implemented and supported onsite wellness programs.

Medical Billing Specialist

Floyd Medical Center
06.2016 - 09.2017
  • Submitted all charges, and claims using the proper ICD-10 and CPT codes and modifiers
  • Preparing and submitting appeal letters and requested records
  • Verified and maintained accurate demographic and insurance information on patient accounts.

Counselor

Junior Achievement
05.2013 - 08.2013
  • Followed a well-crafted education plan and successfully imparted basic business and planning skills to more than 200 elementary school students
  • Developed packets for students which included worksheets, checkbooks and business plans
  • Responsible for managing inventory, organizing volunteer information, and communicating with parents.

Education

Bachelor of Arts -

Berry College
Georgia, GA
05.2016

Skills

  • Project Management
  • Compliance Management
  • Policy Development
  • Change Management
  • Analytical Thinking
  • Negotiation
  • Strategic Planning
  • Document Preparation
  • Auditing procedures
  • Open enrollment coordination
  • Contract Review
  • Vendor Relationship Management

Other Experience

  • REBC designation through NAHU
  • Education of over 5,000 employee new hire and open enrollment benefits

Activities

  • NAHU, 01/01/18, 2020
  • Berry College Theatre Company, 2015, 2016
  • Alpha Psi Omega, 01/01/13, Present

Licenses

Oregon Health and Life License, 18783196


Timeline

US Benefits Manager

Ichor Systems, Inc.
07.2023 - Current

Benefits Account Manager

USI
03.2021 - 07.2023

Benefits Account Manager

Garner & Glover Company
09.2017 - 12.2020

Medical Billing Specialist

Floyd Medical Center
06.2016 - 09.2017

Counselor

Junior Achievement
05.2013 - 08.2013

Bachelor of Arts -

Berry College
Sophia Veser