Sophia Whitney
Orem,UT
Summary
Reliable and motivated professional with experience in medical reception, customer service, childcare, and front-desk operations. Strong communication and organizational skills with experience scheduling appointments, handling insurance information, assisting patients, and working in fast-paced environments. Dependable, detail-oriented, and committed to providing friendly and professional service.
Overview
3
3
years of professional experience
Work History
Dermatology Receptionist
Dermatology Center Of Salt Lake
Salt Lake City, UT
03.2026 - Current
- Greet and check in patients while providing friendly and professional customer service.
- Schedule and manage patient appointments based on provider availability and patient needs.
- Verify and process insurance information to help ensure accurate patient records and billing.
- Scan, upload, and organize patient documents and medical records.
- Answer phones and assist patients with questions, scheduling, and general office needs.
- Maintain accurate and organized patient information while handling multiple tasks in a fast-paced medical office.
Childcare Attendant / Front Desk
Xcel Fitness
Salt Lake City, UT
02.2024 - 03.2026
- Checked in members at front desk, ensuring smooth entry and excellent customer service.
- Worked early-morning shifts beginning at 4:00 AM, demonstrating reliability and strong time management skills.
- Assisted members with questions and directed them to the appropriate services or staff.
- Supervised and engaged children in safe, age-appropriate activities while the parents used the gym facilities.
- Promoted a safe and welcoming environment by monitoring the play areas and enforcing kids club rules.
- Maintained a clean, organized, and safe play space.
- Provided one-on-one support for children with special needs or those requiring additional attention during specific tasks.
Nanny
Salt Lake City, UT
05.2025 - 09.2025
- Provided consistent, full time care for children (ages 1, 5, and 7)
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Transported children to and from school, medical appointments, and extra-curricular activities.
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
Sales Associate
BloomingSalesFlorist
Salt Lake City, UT
07.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor's degree -
Utah Valley University
Orem, UTHigh School Diploma -
Brighton High School
Cottonwood Heights, UTSkills
- Dependability and Commitment
- Time management
- Leadership
- Patience and empathy
- Health and safety
- Communication
- Positive reinforcement
- Teamwork and collaboration
- Social skills development
- Education
Extracurricular activities
- High school cheer captain
- March 2021-March 2025
- Attended all practices on time with positive demeanor and willingness to work hard.
- Promoted school spirit at events, assemblies, and games.
- Developed strong teamwork, communication, and leadership skills.
- Competitive gymnast
- May 2016-May 2020
- Worked hard and long hours in the gym, 30 hours a week
- Participated in competitions in state and out of state, accorded to rules and regulations.
- Exercised or practiced under direction of athletic trainers or professional coaches to develop skills, improve physical condition, or prepare for competitions.
Timeline
Dermatology Receptionist
Dermatology Center Of Salt Lake
03.2026 - Current
Nanny
05.2025 - 09.2025
Childcare Attendant / Front Desk
Xcel Fitness
02.2024 - 03.2026
Sales Associate
BloomingSalesFlorist
07.2023 - 01.2024
Bachelor's degree -
Utah Valley University
High School Diploma -
Brighton High School