Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
7
7
years of professional experience
Work History
Dermatology Receptionist
Premier Medical Group of the Hudson Valley
Poughkeepsie, NY
12.2022 - Current
Greeted visitors and provided them with assistance.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled appointments for clients, customers, and other visitors.
Maintained a neat reception area by organizing materials and tidying up furniture.
Verified visitors' identification cards before allowing access to the building.
Performed data entry tasks into various computer systems accurately and promptly.
Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
ER Unit Secretary
Vassar Brothers Medical Center
Poughkeepsie, NY
03.2019 - 01.2022
Obtained information by contacting appropriate personnel or patients.
Coordinated and performed patient admissions, transfers and discharges.
Recorded inquiries and calls into computer system.
Collaborated with nurses and other personnel to process patient paperwork and direct to appropriate departments.
Assisted with hospital admissions and paperwork.
Communicated with patients to gather intake data and verify chart information.
Managed medical practice administrative needs to provide patient satisfaction.
Adhered to HIPAA requirements to safeguard patient confidentiality.
Managed incoming telephone calls, including taking messages and directing callers to personnel.
Dietary Aide
Vassar Brothers Medical Center
Poughkeepsie, NY
02.2018 - 03.2019
Served specific meals to patients with special dietary needs.
Helped with meal prep for daily meals, following strict sanitation and food handling guidelines
Assisted patients with special needs to eat meals, providing kindness and patience.
Set tables before patients arrived to maintain meal plan productivity.
Stocked food and other supplies for main kitchen and units.
Worked closely with team members to update cleaning protocols and increase aide efficiency.
Adhered to administrative departmental policies and procedures, including safety, health and confidentiality.
Collaborated with registered dietitian and other members of healthcare team in providing medical nutrition therapy.
Bank Teller
Trustco Bank
Wappingers Falls, NY
01.2017 - 01.2018
Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
Reconciled cash and checks against computer records at end of shift.
Explained bank services, financial products and applicable fees to customers.
Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
Assisted customers with bank operations, opening accounts, accessing safe deposit boxes and ATM operations.
Ordered checks, placed stop payment orders and conducted additional special services for customers.
Welcomed customers and offered pleasant service during entire transaction.
Education
Associate of Science - Psychology
Dutchess Community College
Poughkeepsie, NY
Skills
Organizational skills
Active listening
Team management
Critical thinking
MS Office
Training & Development
Troubleshooting
Communication
Teambuilding
People skills
Clerical
Relationship building
Timeline
Dermatology Receptionist
Premier Medical Group of the Hudson Valley
12.2022 - Current
ER Unit Secretary
Vassar Brothers Medical Center
03.2019 - 01.2022
Dietary Aide
Vassar Brothers Medical Center
02.2018 - 03.2019
Bank Teller
Trustco Bank
01.2017 - 01.2018
Associate of Science - Psychology
Dutchess Community College
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