Sophia Williams
Murfreesboro
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
Work History
Shift Leader
Cracker Barrel Old Country
05.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Executive Board Member
All Blessings International
03.2023 - Current
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Collaborated with other board members to develop and execute programs and initiatives to advance organizational mission.
Intern
General Sessions Court Of Rutherford County
08.2023 - 11.2023
- Sorted and organized files, spreadsheets, and reports.
Intern
Special Kids Nursing And Therapy Center
01.2023 - 05.2023
- Interacted with vendors by phone, email or in-person to provide information for event planning.
Grill/Line, Backup, and Prep Cook
Cracker Barrel Old Country Store
02.2022 - Current
- Ensured order accuracy and high quality food during high volume periods
Server, To-Go Specialist
Cracker Barrel Old Country Store
07.2021 - Current
- Served food and beverages promptly with focused attention to guest needs.
- Accurately checking each order to ensure accuracy and guest satisfaction.
Host
Cracker Barrel Old Country Store Inc
02.2020 - Current
Education
Master of Science - Information Systems
Middle Tennessee State University
Murfreesboro, TN08.2025
Bachelor of Science - Political Science: Public Policy And Management
Middle Tennessee State University
Murfreesboro, TN05.2025
Skills
- Organization
- Time-Management
- Collaborative Relationships
- High-Volume Environments
- Problem Anticipation and Resolution
- Adaptability and Flexibility
- Workstation Maintenance
- Safety Protocols
- Active Listening
- Customer Service Management
Timeline
Intern
General Sessions Court Of Rutherford County
08.2023 - 11.2023
Shift Leader
Cracker Barrel Old Country
05.2023 - Current
Executive Board Member
All Blessings International
03.2023 - Current
Intern
Special Kids Nursing And Therapy Center
01.2023 - 05.2023
Grill/Line, Backup, and Prep Cook
Cracker Barrel Old Country Store
02.2022 - Current
Server, To-Go Specialist
Cracker Barrel Old Country Store
07.2021 - Current
Host
Cracker Barrel Old Country Store Inc
02.2020 - Current
Master of Science - Information Systems
Middle Tennessee State University
Bachelor of Science - Political Science: Public Policy And Management
Middle Tennessee State University
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