Sophia Wilondja

Open the clinic daily by inspecting the facility, launching system applications, and organizing new patient registration packets and necessary forms. Welcome patients, distribute initial paperwork and gather insurance and identification documents. Accurately register patients, update medical records, verify insurance, and manage the check-out process. Handle and process patient payments while resolving any billing or collection issues. Provide timely and professional customer service, assist with follow-up appointments, and manage medical documentation requests. Reconcile daily patient charges (cash, check, credit cards) with system reports. Perform end-of-day procedures by completing closing documentation and submitting reports. Secure financial assets through cash control procedures. Maintain precise and thorough documentation. Perform additional duties as assigned.

Handle cash register operations, including processing cash, card, and digital payments accurately and efficiently. Provide excellent customer service by assisting with product inquiries, processing returns and exchanges, and ensuring a smooth checkout experience. Maintain knowledge of current promotions and inventory to upsell products and boost sales. Balance the cash register at the end of each shift, ensuring accuracy in all transactions. Keep the checkout area organized and restock merchandise as needed. Collaborate with team members to meet store goals and maintain a positive shopping environment. Perform other assigned duties to support overall store operations.

Supervise daily operations of the restaurant, ensuring efficient service, food quality, and compliance with health and safety standards. Manage staff scheduling, training, and performance to maintain high customer service and productivity. Handle inventory management, ordering supplies, and overseeing food preparation to minimize waste and control costs. Address customer concerns, resolve issues promptly, and ensure a positive dining experience. Oversee cash handling procedures, including daily deposits, register reconciliation, and financial reporting. Maintain cleanliness and organization throughout the restaurant. Implement marketing strategies to boost sales and customer engagement. Perform additional managerial duties as required to meet operational and financial goals.