Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sophia Wilson

Ogden,UT

Summary

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Team Member

Scott Stowers
06.2023 - 10.2023
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.

Part Time Janitor

Weber School District
04.2022 - 03.2023
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
  • Safeguarded building security by locking doors and setting alarms at the end of each shift.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.

Education

High School Diploma -

Fremont High School
Plain City UT
05.2024

Skills

  • Customer Service
  • Equipment Operation
  • Workplace Safety
  • Complaint resolution
  • Money Handling
  • Problem-Solving
  • Collaboration and Teamwork
  • Clear Communication
  • Positive Attitude

Certification

  • State Test Certified in Financial Literacy
  • State Test Certified in Medical Forensics

Languages

English
Native or Bilingual
American Sign Language
Native or Bilingual

Timeline

Team Member

Scott Stowers
06.2023 - 10.2023

Part Time Janitor

Weber School District
04.2022 - 03.2023

High School Diploma -

Fremont High School

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Sophia Wilson