Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Sophia Wright

Warrior

Summary

Talented professional with exemplary skills in customer service and latte art. Effective multi-tasker works exceptionally under pressure while remaining composed and confident. Lead Barista known for high productivity and efficient task completion. Skilled in specialty coffee preparation, customer service management, and inventory control. Excel at teamwork, communication, and adaptability, ensuring smooth operations and positive customer experiences.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Lead Barista

The Blend Joesph Clark
Sumiton
01.2023 - Current
  • Enhanced workstation organization to facilitate efficient task execution during high volume times.
  • Ensured cleanliness of all areas, including equipment maintenance and surface sanitation.
  • Trained new baristas on safety protocols and beverage crafting techniques.
  • Resolved customer concerns effectively, fostering loyalty to the brand.
  • Tailored drink preparations based on specific customer requests for personalized service.
  • Accurately managed cash register transactions while maintaining service integrity.
  • Monitored inventory levels, aligning stock with production demands efficiently.
  • Collaborated with suppliers for punctual delivery of necessary ingredients.

Boutique Sales Associate

Small Town Variety
Mount Olive
10.2024 - 03.2025
  • Processed cash and credit card payments accurately, adhering to company policies.
  • Handled returns and exchanges following established procedures to ensure customer satisfaction.
  • Assisted customers with product selection and inquiries, enhancing shopping experience.
  • Maintained comprehensive knowledge of store layout to efficiently guide customers to products.
  • Created eye-catching window displays to highlight new merchandise and seasonal promotions.
  • Conducted daily cleaning tasks to maintain a tidy and inviting store environment.
  • Unboxed and restocked shelves, organizing merchandise to promote visibility and accessibility.
  • Engaged customers via email and social media regarding upcoming events and promotions.

Education

Associate of Applied Science - Criminalistics

Wallace State Community College
Hanceville, AL
05-2025

High School Diploma -

Bevill State Community College
Sumiton, AL
05-2023

High School Diploma -

Corner High School
Dora, AL
05-2023

Skills

  • Customer service
  • Inventory management
  • Problem solving
  • Clear communication
  • Teamwork and collaboration
  • Excellent memory
  • Multitasking and organization
  • Composure under pressure
  • Organization and prioritization
  • Verbal and written communication

Accomplishments

  • Dean list
  • President's list
  • National Gold Medal Award in Crime Scene Investigation at SkillsUSA 2024
  • First place State Champions in Crime Scene investigation at SkillsUSA 2024
  • Phi Theta Kappa
  • Leader of Crime scene team
  • National Society of Leadership ans Success member
  • Fingerprint Science Course Latent Examination

Certification

  • Crime Scene Technician

Timeline

Boutique Sales Associate

Small Town Variety
10.2024 - 03.2025

Lead Barista

The Blend Joesph Clark
01.2023 - Current

Associate of Applied Science - Criminalistics

Wallace State Community College

High School Diploma -

Bevill State Community College

High School Diploma -

Corner High School

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Sophia Wright