Sophia Xu
Overview
3
3
years of professional experience
Work History
Server Manager
Kusshi Sushi
10.2020 - 09.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Trained servers on order management, food service quality and how to build rapport with guests.
- Established team strengths and weaknesses and exploited opportunities to boost employee output and customer satisfaction.
- Led team of servers to consistently meet customer service and sales targets.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
Teacher's Assistant
University Of Maryland, Baltimore County
01.2021 - 05.2021
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Graded assignments, reported individual progress to teacher, and provided constructive feedback to students based on results.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Assisted lead teachers with lesson plan creation and materials development .
Production Technician
Daly Computers
06.2019 - 08.2019
- Work with a team to image, test, and configure hardware components to fill larger shipments of orders.
- Inspect equipment and ensure they are of accurate quantity, type, and also acceptable quality.
- Ability to operate a pallet jack and other warehouse equipment.
- Executed continuous improvement initiatives to streamline production processes.
Education
Bachelor of Science - Computer Engineering
University of Maryland - Baltimore County
Baltimore, MD05.2025
Skills
- Fast Learner
- Good Time Management
- Easily Adaptable
- Strong Communication
- Ability to perform in high paced environments
- Strong analytic and problem-solving skills
- Proficient in Java, C, and Html
- Chinese
- Proficient with Word, Powerpoint, Excel, and more
Accomplishments
Academy of Information Technology (AOIT)
- 2016-2020
- Program created by the members of the National Academy Foundation
- Provides a college preparatory program of study that introduces students to the broad career opportunities in today's digital workforce and equips them with the personal, analytical, technical and communication skills
Timeline
Teacher's Assistant
University Of Maryland, Baltimore County
01.2021 - 05.2021
Server Manager
Kusshi Sushi
10.2020 - 09.2022
Production Technician
Daly Computers
06.2019 - 08.2019
Bachelor of Science - Computer Engineering
University of Maryland - Baltimore County
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