Sophia Holdren
Federal Way,WA
Summary
Experienced Stylist with over 6 years of experience working with varying hairstyles and treatments. Customer-oriented professional with dedication to satisfaction and consistent communication. Technically trained to use Barbering and Cosmetology tools, techniques and products to achieve desired outcomes.
Licensed Hairstylist and Barber with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
Overview
7
7
years of professional experience
Work History
Designer Hairstylist
Ulta Salon
01.2021 - 06.2023
- Participated in ongoing education workshops, staying up-to-date with industry trends and best practices.
- Organized sales area and work station to showcase products and boost sales.
- Determined appropriate hair treatments based on conditions and textures.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Managed approximately 10 - 15 Clients a day, in salon, on the sales floor, and Beauty Bars.
Senior Hairstylist
Cookie Cutters Haircuts For Kids
12.2018 - 03.2020
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Increased revenue through effective customer service and inventory management.
- Trained salon staff in traditional and innovative hair cutting techniques and salon management.
- Collaborated with diverse clientele, accommodating unique needs and ensuring exceptional customer service experiences.
- Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
- Optimized workflow processes within salon environment by delegating tasks effectively, ensuring all team members were working efficiently and productively.
- Managed approximately 30-40 clients per day, in salon, and by phone.
Cosmetology Student
Paul Mitchell The School San Diego
01.2016 - 01.2017
- Managed time effectively to accommodate multiple appointments within each single day without compromising quality or customer satisfaction levels.
- Assisted in salon operations, including inventory management, scheduling appointments, and maintaining clean and organized work environment.
- Mentored fellow students in various cosmetology practices by sharing expertise gained through hands-on experience and coursework completion.
- Achieved high level of customer retention through exceptional communication, time management, and problem-solving skills.
- Used social media platforms to promote salon and services.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Performed approximately 3-5 salon services per day on the clinic floor.
Education
Barbering And Cosmetology License - Barbering
Bellus Academy
Poway, CA01.2019
Associate of Science - Business Administration And Management
Ashworth College
Norcross, GA06.2009
No Degree - Business Administration
Palomar College
San Marcos, CA06.2004
Skills
- Payment Processing
- Hair Straightening
- Men's grooming
- Facials and makeup applications
- Barbering techniques
- Product Knowledge
- Customer Education
- Licensed Cosmetologist & Barber
- Fashion trends
- Customer Consultation
- Precision haircutting
- Relationship Building
Accomplishments
- Promoted to Assistant Salon Manager after 1 year of employment.
Languages
Spanish
Limited Working
Timeline
Designer Hairstylist
Ulta Salon
01.2021 - 06.2023
Senior Hairstylist
Cookie Cutters Haircuts For Kids
12.2018 - 03.2020
Cosmetology Student
Paul Mitchell The School San Diego
01.2016 - 01.2017
Barbering And Cosmetology License - Barbering
Bellus Academy
Associate of Science - Business Administration And Management
Ashworth College
No Degree - Business Administration
Palomar College
Similar Profiles
Paola SotoPaola Soto
Guest Coordinator at Ulta SalonGuest Coordinator at Ulta Salon
Robin BatemanRobin Bateman
Hairstylist at Ulta SalonHairstylist at Ulta Salon
Daniela AlachaDaniela Alacha
Hairstylist at Ulta SalonHairstylist at Ulta Salon
Leila FryLeila Fry
Cosmetologist at Ulta SalonCosmetologist at Ulta Salon
Vivian MaxwellVivian Maxwell
Associate at AmazonAssociate at Amazon