Sophia Yelverton
Pensacola,FL
Summary
Proven track record in customer satisfaction and efficiency, exemplified during tenure at NAPA Auto Parts. Skilled in GPS technology and maintaining a positive attitude under pressure, I excel in fast-paced environments, enhancing team collaboration and reliability. Achieved notable delivery accuracy, fostering repeat business and strengthening customer relations.
Overview
3
3
years of professional experience
Work History
Delivery Driver
NAPA Auto Parts - Genuine Parts
2021.07 - 2022.03
- Delivered auto parts to customer doorsteps business offices.
- Managed customer inquiries and complaints in polite and professional manner.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Cashier
Walmart
2019.05 - 2019.08
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Pine Forest High School
Pensacola, FL05.2019
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
Timeline
Delivery Driver
NAPA Auto Parts - Genuine Parts
2021.07 - 2022.03
Cashier
Walmart
2019.05 - 2019.08
High School Diploma -
Pine Forest High School
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