Sophia Cortes
Winter Haven,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Night Auditor position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Ride Operator
Legoland Florida Resort
03.2023 - Current
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Assisted in maintenance and inspection of ride equipment, ensuring optimal performance and safety.
- Reduced wait times by efficiently managing ride queues and implementing effective crowd control techniques.
- Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
Crew Member
Arby's
02.2022 - 11.2022
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
Education
Associate of Arts -
Polk State College
Winter Haven, FL05.2024
High School Diploma -
Sunlake High School
Land O' Lakes, FL06.2021
Skills
- Guest Services
- Reporting Capabilities
- Ride Operations
- Emergency Evacuation Procedures
- Health Code Compliance
- Food Preparation
Timeline
Ride Operator
Legoland Florida Resort
03.2023 - Current
Crew Member
Arby's
02.2022 - 11.2022
Associate of Arts -
Polk State College
High School Diploma -
Sunlake High School
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