Sophia Emily Pappas
Delray Beach,Florida
Summary
Goal-oriented marketing expert with natural talents in developing and implementing successful strategies, driving profits and strengthening customer dominance. Hardworking, performance-oriented leader in project development, team supervision, and campaign enhancement. Prepared to bring years of progressive experience and take on challenging position with opportunity to make lasting impact on company and customer success.
Overview
6
6
years of professional experience
Work History
Marketing Manager
ClearlyDerm Dermatology
10.2021 - Current
- Responsible for creating marketing content, website updates, and overseeing all social media platforms for 5 locations.
- Planning and facilitating promotions events/ tradeshows, leading community engagement activities, and networking to promote revenue.
- Managed expenses-maintained budgets and completed result reports to highlight return on investment.
Front Desk Supervisor
ClearlyDerm Dermatology
01.2019 - 10.2021
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Assisted in planning promotional events for providers and staff-related activities.
- Handled tasks and responsibilities for front office employees during periods of understaffing.
Front Desk Associate
ClearlyDerm Dermatology
03.2018 - 01.2019
- Made appointments over phone, in person, and via computer for patients and provided confirmation information.
- Provided customer service, collecting data, verifying insurance, collecting payment transactions, and administrative support to physicians.
- Maintained cleanliness and organization of front desk area.
- Used internal software to process appointments, check-ins, and check-outs.
Education
High School Diploma -
Boca Raton Community High School
Boca Raton, FLBachelor of Arts - Interdisciplinary Studies
Florida Atlantic University
Boca Raton, FLSkills
- Campaign Management
- Strategic Communication
- Project Management
- Attention to detail
- Promotions and Marketing Strategies
- Tradeshow Events
- Administering Social Media Accounts
- Social Media Content Creation
- SEO Strategy and Execution
Timeline
Marketing Manager
ClearlyDerm Dermatology
10.2021 - Current
Front Desk Supervisor
ClearlyDerm Dermatology
01.2019 - 10.2021
Front Desk Associate
ClearlyDerm Dermatology
03.2018 - 01.2019
High School Diploma -
Boca Raton Community High School
Bachelor of Arts - Interdisciplinary Studies
Florida Atlantic University
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