Summary
Overview
Work History
Education
Skills
Timeline
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Sophia M Lanci

North Attleboro,MA

Summary

Highly-motivated, confident, upbeat, enthusiastic, and punctual employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. A driven individual ready and willing to work hard and learn from professionals.

Overview

7
7
years of professional experience

Work History

Social Media Marketing Intern

Massachusetts Pirates
01.2024 - Current
    • Developed content for various social media platforms including Facebook, Twitter, Instagram, YouTube, LinkedIn, and Snapchat
    • Researched and identified target audience preferences, trends, and behaviors
    • Analyzed user engagement with posts on multiple platforms to assess effectiveness of campaigns
    • Managed customer service inquiries through social media platforms in a timely manner
    • Collaborated with design team to create visuals that enhance brand identity
    • Generated ideas for creative content initiatives
    • Set up lighting equipment and adjust camera settings to capture desired images
    • Edit photos using Adobe Photoshop and other software applications
    • Maintain photography equipment including cameras, lenses, lighting gear, tripods
    • Compose creative shots from different angles that are visually appealing
    • Assist in planning setup of shoots including location scouting
    • Engaged with and responded to online audience through relevant comments
    • Communicated clearly and concisely, both orally and in writing
    • Assisted in creating and executing social media campaigns to increase brand awareness
    • Assisted in the set-up of equipment and supplies for events including tables, chairs, decorations, audio and visual equipment
    • Provided customer service to patrons by answering questions about game day events or policies
    • Managed social media accounts to promote upcoming events and post updates during games
    • Created a positive atmosphere through interactions with fans throughout the arena and stadium
    • Communicated effectively with staff members to ensure smooth execution of game day plans

Server

Rhode Island Country Club
07.2023 - Current
  • Provide prompt quality service to all patrons of the restaurant
  • Answering questions from patrons about food and beverages
  • Taking food and drink orders and verifying age of customers who order alcoholic beverages
  • Maintain a clean and friendly environment
  • Work as a team player
  • Multi-Task to decrease customer wait time
  • Followed guidelines for allergy and diet concerns and obeyed food handling safety regulations and procedures

Host

Davio's
11.2022 - 09.2023
  • Provide prompt quality service to all patrons of the restaurant
  • Greet guests and seated them at tables or in waiting areas and coat check
  • Answering telephones and give information to callers and or make reservations
  • Maintain a clean work environment, clean menus and tables as needed
  • Multi-Task to decrease customer wait time
  • Collected credit card, cash and gift certificate payments, and accurately dispensed change for cash transactions

Server

Howl At The Moon
07.2021 - 11.2022
  • Provide prompt quality service to all patrons of the restaurant
  • Greet patrons once they are seated and presenting them with menus
  • Answering questions from patrons about food and beverages
  • Taking food and drink orders and verifying age of customers who order alcoholic beverages
  • Maintain a clean and friendly environment
  • Work as a team player
  • Multi-Task to decrease customer wait time
  • Collected credit card, cash and gift certificate payments, and accurately dispensed change for cash transactions
  • Followed guidelines for allergy and diet concerns and obeyed food handling safety regulations and procedures

Sales Associate

Black Dog
09.2019 - 03.2021
  • Greet and help customers in finding products of their choice
  • Talk politely with customers and know their requirements
  • Maintain store display and personal grooming
  • Operating the cash register
  • Demonstrate how to use the product to customers
  • Keep the shelf occupied with products
  • Processing various payment types and returns
  • Process discounts
  • Bag the merchandise

Sales Associate

Vineyard Vines
07.2017 - 09.2019
  • Operating the cash register
  • Greet and help customers in finding products of their choice
  • Talk politely with customers and know their requirements
  • Maintain store display and personal grooming
  • Demonstrate how to use the product to customers
  • Keep the shelf occupied with products
  • Processing various payment types and returns
  • Process discounts
  • Bag the merchandise

Education

Bachelor of Science - Marketing And Sports Marketing

Suffolk University
Boston, MA
01.2024

High School Diploma -

North Attleboro High School
North Attleborough, MA
05.2018

Skills

  • Written and Verbal Communication
  • Social Media Marketing
  • Video Editing
  • Team Collaboration
  • Attention to Detail
  • Microsoft Proficiency
  • Fast Learner
  • Email and Telephone Etiquette
  • Active Listening
  • Time Management
  • Positive Attitude
  • Energetic and Enthusiastic

Timeline

Social Media Marketing Intern

Massachusetts Pirates
01.2024 - Current

Server

Rhode Island Country Club
07.2023 - Current

Host

Davio's
11.2022 - 09.2023

Server

Howl At The Moon
07.2021 - 11.2022

Sales Associate

Black Dog
09.2019 - 03.2021

Sales Associate

Vineyard Vines
07.2017 - 09.2019

Bachelor of Science - Marketing And Sports Marketing

Suffolk University

High School Diploma -

North Attleboro High School

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Sophia M Lanci