Sophia R. Campbell
Summary
Personable and adaptable professional equipped with solid foundation in effective communication and organization. Knowledge of customer service principles and proficiency in managing administrative tasks and data entry. Capable of delivering excellent support to ensure smooth operations and contribute to team success.
Overview
9
9
years of professional experience
Work History
Nail Technician
Self Employed
06.2024 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Oversaw schedule to manage appointments of new and existing clients.
- Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
- Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
Style Associate
Target
11.2023 - 06.2024
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
- Created solutions for customers to satisfy specific needs, quality and budget.
House Cleaner
The Cleaning Authority
01.2023 - 04.2023
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Verified cleanliness and organization of storage areas and carts.
Assistant Manager
Yankee Candle
10.2020 - 07.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Developed marketing strategies to attract new customers, increasing foot traffic.
Daycare Teacher
Learning Zone
05.2016 - 09.2020
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Gathered materials and resources to prepare for lessons and activities.
- Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
- Collaborated with fellow daycare teachers to create a cohesive educational experience across all classrooms within the center.
Education
Certificate in Cosmetology - Nail Technician
Genesis Career College
Nashville, TN06.2024
High School Diploma -
Mcgavock High School
Nashville, TN05.2015
Skills
- Management Support
- Data Entry
- Cash Handling
- Program Support
- Workplace Safety
- Customer Service
- Customer Engagement
- Attention to Detail
- Time Management
- Calendar Management
- Computer skills
- Leadership qualities
Timeline
Nail Technician
Self Employed
06.2024 - Current
Style Associate
Target
11.2023 - 06.2024
House Cleaner
The Cleaning Authority
01.2023 - 04.2023
Assistant Manager
Yankee Candle
10.2020 - 07.2022
Daycare Teacher
Learning Zone
05.2016 - 09.2020
Certificate in Cosmetology - Nail Technician
Genesis Career College
High School Diploma -
Mcgavock High School
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