Summary
Overview
Work History
Education
Skills
Umass Boston Women's Basketball
Timeline
Generic

Sophie Bradbury

Dorchester,MA

Summary

Proven team player and customer service expert, honed skills at Ashland Farm Dairy by enhancing customer engagement and efficiently managing high-pressure situations. Demonstrated reliability and empathy, significantly improving team cohesiveness as a Coaching Assistant at Mass Attack Basketball Club. Excelled in punctuality, fostering trust and promoting a positive environment for both customers and teammates.

Overview

3
3
years of professional experience

Work History

Ice Cream Server

Ashland Farm Dairy
04.2023 - Current
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.
  • Prepared ice cream orders quickly while adhering to proper food safety guidelines.
  • Handled cash transactions accurately, promoting trust between the business and its customers.

Coaching Assistant

Mass Attack Basketball Club
09.2021 - Current
  • Mentored younger less experienced athletes by providing guidance encouragement advice navigating challenges inherent competitive sports.
  • Promoted good sportsmanship with competing teams on- and off-court.
  • Ensured timely communication with parents regarding player progress, upcoming events, and any concerns or issues that arose during the season.
  • Developed and implemented training drills to improve team cohesiveness and performance.
  • Promoted good sportsmanship among athletes by modeling appropriate behavior both on and off the court.
  • Advised head coach on discipline, performance, and other decision-making areas.

Education

Bachelor of Science - Sports Studies

University of Massachusetts - Boston
Boston, MA
05.2027

High School Diploma -

East Bridgewater Jr./Sr. High School
East Bridgewater, MA
06.2023

Skills

  • Teamwork
  • Customer Engagement
  • Customer Service
  • Patience and Empathy
  • Working under pressure
  • Dependable and Responsible
  • Reliability and punctuality

Umass Boston Women's Basketball

I am a first-year player for the Umass Boston women's basketball team. I came in off an ALC injury, played significant minutes, and made an impact on and off the court. I faced much adversity throughout my injury and having to prove myself as a first-year player. I learned team building and chemistry can help on the court just as much off the court. I learned how hard work can help you reach your goals even if you don't see the progress immediately. I built friendships to last a lifetime and memories to last even longer.

Timeline

Ice Cream Server

Ashland Farm Dairy
04.2023 - Current

Coaching Assistant

Mass Attack Basketball Club
09.2021 - Current

Bachelor of Science - Sports Studies

University of Massachusetts - Boston

High School Diploma -

East Bridgewater Jr./Sr. High School
Sophie Bradbury