Sophie Cevallos
Kearny,NJ
Summary
Friendly and organized, able to handle front desk tasks efficiently. Knowledge of dental terminology and appointment scheduling software, with strong communication and multitasking abilities. Committed to ensuring smooth patient flow and excellent service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Intern
Ridge Family Dental
Lyndhurst, NJ
10.2023 - 06.2024
- Learned dental terminology, scheduling procedures, and patient flow management.
- Assisted in daily operations by shadowing experienced professionals, enhancing understanding of workflow processes.
- Observed and learned best practices for task execution, adapting quickly to varying environments.
- Assisted in patient intake processes, ensuring accurate record-keeping and data entry.
- Observed various medical procedures, gaining insights into operational workflows and clinical standards.
- Increased understanding of patient confidentiality regulations by following HIPAA guidelines throughout all interactions within the clinical setting.
Pool Server
Crestmont Country Club
West Orange, NJ
05.2024 - 09.2024
- Delivered exceptional customer service to enhance guest experience at Crestmont Country Club pool area.
- Managed order taking and food delivery efficiently during peak hours, ensuring timely service.
- Maintained cleanliness and organization of poolside areas, contributing to overall club ambiance.
- Collaborated with kitchen staff to ensure accurate order fulfillment and minimize wait times.
Sales Advisor
H&M Hennes & Mauritz
Rutherford, NJ
01.2025 - Current
- Assisted customers in selecting products, providing personalized recommendations to enhance shopping experience.
- Maintained knowledge of current sales promotions and inventory levels to inform customer decisions.
- Processed transactions accurately using point-of-sale systems, ensuring a seamless checkout experience.
- Collaborated with team members to achieve daily sales targets and improve overall store performance.
Education
Associate of Science - Dental Hygiene
Bergen Community College
Paramus, NJ06-2027
High School Diploma -
Kearny HighSchool
Kearny, NJ06-2024
Skills
- Customer service experience
- Proficient in Spanish
- Organization skills
- Time management
- Telephone skills
- Verbal and written communication
- Customer/Client relations
- Greeting and seating clients
- Tech-Savvy
- Data inputting
- Typing speed
- Information protection
- Security awareness
Certification
OSHA certificate of completion
Health Occupations Students of America Certificate of Excellence
Rutgers school of Dental Medicine Certificate of Precipitation
Timeline
Sales Advisor
H&M Hennes & Mauritz
01.2025 - Current
Pool Server
Crestmont Country Club
05.2024 - 09.2024
Intern
Ridge Family Dental
10.2023 - 06.2024
Associate of Science - Dental Hygiene
Bergen Community College
High School Diploma -
Kearny HighSchool