Sophie Douglas
Timmonsville,SC
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Compliance Sergeant
Lee institution
03.2018 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
MST
McLeod Hospital
08.2017 - 09.2017
- Assisted surgical teams in instrument preparation and sterilization processes.
- Monitored patient vitals during surgical procedures to ensure safety and stability.
- Implemented best practices for infection control, enhancing patient safety protocols.
- Assisted in emergency situations when necessary, promptly responding with appropriate actions under pressure.
- Participated in ongoing training opportunities to stay current on industry best practices for medical-surgical technicians.
- Focused on patient safety by adhering to OSHA guidelines and other regulatory measures during surgery preparation and postoperative care.
- Maintained sterile fields by following aseptic techniques and adhering to infection control protocols.
Supervisor Assistant
Saleeby center
02.2016 - 06.2017
- Coordinated daily operations to ensure seamless workflow across departments.
- Developed training materials to enhance staff onboarding and performance.
- Implemented process improvements, increasing efficiency within administrative tasks.
- Oversaw scheduling and resource allocation for optimal productivity.
- Maintained inventory control of office supplies through diligent monitoring of stock levels and reordering when necessary to avoid shortages or delays in availability.
- Organized travel arrangements for staff members, reducing overall costs and ensuring a seamless experience.
- Served as a liaison between executives and employees, addressing inquiries or concerns in a timely manner to promote open communication channels.
Certified Nursing Assistance
Bethea Retirement Home (CNA)
01.2011 - 02.2012
- Obtain daily vitals
- Assist with comfort rounds every Q2 hours.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
- Assisted residents with daily living activities to promote independence and comfort.
- Developed strong relationships with residents, enhancing their emotional well-being and quality of life.
rehab nursing tech
health south
05.2009 - 02.2012
- Assisted nursing staff in monitoring vital signs, documenting patient progress, and reporting changes.
- Provided direct patient care, supporting rehabilitation goals through daily activities and therapies.
- Educated patients on exercises and proper techniques to promote independence in daily living tasks.
- Utilized strong observational skills to identify potential safety hazards and intervene promptly to prevent injury or harm to patients.
- Managed time efficiently while tending to multiple patients simultaneously without compromising quality of care provided.
- Monitored vital signs regularly, alerting nursing staff of any significant changes or concerns for immediate intervention.
- Assisted patients in maintaining personal hygiene by providing bathing, grooming, dressing, toileting, and other self-care services as needed.
Med-Tech/Secretary
Suncrest Residential Home
03.2008 - 11.2010
- Conducted routine health assessments, monitoring vital signs and patient conditions.
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
- Maintained a sterile work environment, adhering to strict safety guidelines for optimal patient care.
- Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.
- Conducted blood draws and other specimen collections, contributing to timely and accurate diagnostic outcomes.
Head Cashier/Customer Service
Sam's Club
08.2005 - 03.2008
- Supervised daily cash operations, ensuring accuracy and compliance with company policies.
- Trained and mentored new cashiers on point-of-sale systems and customer service protocols.
- Led initiatives to enhance team performance, fostering a collaborative environment among cashiers.
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
- Assisted customers by answering questions and fulfilling requests.
- Led cashiers and associates in providing thoughtful customer service.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Shift Leader/ Cashier
KFC
06.2002 - 09.2007
- Supervised daily operations to ensure efficient workflow and customer satisfaction.
- Trained and mentored staff on food safety standards and operational procedures.
- Implemented quality control measures to maintain high food preparation standards.
- Conducted regular performance evaluations, providing constructive feedback to team members.
- Resolved customer complaints promptly, enhancing overall dining experience.
- Coordinated team schedules to optimize coverage during peak service hours.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
Teacher Assistant
North vista
08.2004 - 08.2005
- Assisted teachers in classroom management and lesson preparation.
- Supported students with individualized learning needs to enhance engagement.
- Organized classroom materials and resources to streamline daily operations.
- Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.
- Enhanced students'' critical thinking skills through problem-solving activities and group collaboration exercises.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
Education
High School Diploma -
Darlington High School
Darlington, SC05-2000
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Dependable and responsible
- Excellent communication
- Computer skills
- Organizational skills
- Calm under pressure
- Organization and time management
Accomplishments
- Supervised team of 10 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Recognized for going above and beyond the call of duty.
- Recognized for outstanding dedication to patient care.
Certification
- CNA - Certified Nurse Assistant(15 years)
- CCMA - Certified Clinical Medical Assistant (Certificate)
- Medical Surgical Assistant,Mcleod Hospital (3 years)
- Correctional Sergeant (8 years)
Languages
English
Full Professional
Timeline
Compliance Sergeant
Lee institution
03.2018 - Current
MST
McLeod Hospital
08.2017 - 09.2017
Supervisor Assistant
Saleeby center
02.2016 - 06.2017
Certified Nursing Assistance
Bethea Retirement Home (CNA)
01.2011 - 02.2012
rehab nursing tech
health south
05.2009 - 02.2012
Med-Tech/Secretary
Suncrest Residential Home
03.2008 - 11.2010
Head Cashier/Customer Service
Sam's Club
08.2005 - 03.2008
Teacher Assistant
North vista
08.2004 - 08.2005
Shift Leader/ Cashier
KFC
06.2002 - 09.2007
High School Diploma -
Darlington High School