SOPHIE GAITHER
Summary
Versatile animal care professional with strong capabilities in customer service, marketing, and operational efficiency. Successfully managed pet care and marketing initiatives, enhancing engagement and trust among clients. Committed to promoting animal welfare through reliable service and strategic communication.
Overview
6
6
years of professional experience
Work History
Assistant Manager
The Glassblowing Shop
05.2025 - Current
- Managed transactions and provided support in person and over the phone, ensuring smooth customer interactions.
- Assisted customers with product selection, service inquiries, and scheduling, enhancing overall customer experience.
- Implement and grow the shop's marketing presence through social media content and customer engagement strategies to increase visibility and attract new customers.
- Maintained organized workspace and supported daily operations, contributing to efficient store functioning.
Pet Sitter
Independent Business
01.2022 - Current
- Founded and managed small pet-sitting business, leveraging social media and community outreach to attract clients.
- Provided in-home pet care including feeding, walking, administering basic medications, and companionship.
- Maintained clear communication with clients, fostering long-term relationships through dependable, high-quality service.
Animal Care Assistant
Paw Angels Animal Shelter
01.2020 - 01.2023
- Provided daily care for dogs and cats, ensuring proper feeding, clean enclosures, and health monitoring to support well-being.
- Assisted with enrichment, socialization, and basic training to enhance adoptability and promote positive behaviors.
- Supported adoption events, engaging with the public to facilitate successful adoptions while ensuring a clean and safe environment.
Education
BA - Interdisciplinary Studies
University of North Georgia
Dahlonega, GA05-2026
Skills
- Marketing strategy
- Cost management
- Inventory management
- Staff training and development
- Team collaboration
- Time management
- Organizational abilities
- Customer service
- Communication skills
- Reliability
- Inventory management
Projects
Animal Shelter Operations & Adoption Optimization, Analyzed shelter intake procedures, enrichment programs, and adoption workflows to improve adoption rates and animal welfare outcomes. Applied animal behavior and welfare science concepts alongside business and marketing strategies to develop data-driven recommendations for operational and outreach improvements.
Leadership Experience
Director, Alpha Gamma Delta Sorority, 01/01/22, Present, Coordinate intramural scheduling, manage communication among members, and represent the chapter in meetings., Developed leadership, organization, and teamwork skills while balancing academics and work responsibilities.
Timeline
Assistant Manager
The Glassblowing Shop
05.2025 - Current
Pet Sitter
Independent Business
01.2022 - Current
Animal Care Assistant
Paw Angels Animal Shelter
01.2020 - 01.2023
BA - Interdisciplinary Studies
University of North Georgia