Sophie Ginsberg
Eugene
Summary
Dynamic server with extensive experience at Kennedys Steak House, recognized for exceptional customer service and effective upselling techniques. Proven track record of enhancing guest satisfaction through strong communication skills and a dedicated work ethic. Proficient in POS operations and safe food handling, consistently delivering outstanding dining experiences in high-volume environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Kennedys Steak House
Eugene
08.2024 - Current
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Upheld high standards of sanitation in accordance with health department regulations.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Stayed informed about daily specials, new menu items, promotions.
Server
Old Spaghetti Factory
Eugene
12.2023 - 08.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Server
Gondiler
Boulder
08.2022 - 09.2023
- Stocked service areas with supplies during slow periods.
- Set up tables in between patrons to reduce wait times.
- Filled condiments and napkin containers during slack periods.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Brought wine selections to tables with appropriate glasses and poured for customers.
Education
Marketing And Advertizing
University of Oregon
Eugene, ORSkills
- Digital marketing
- Content creation
- Social media management
- Customer service
- Project management
- Market research
- Upselling techniques
- Cash handling
- Inventory management
- Liquor, wine, and food service
- Hospitality service expertise
- Safe food handling
- Point of sale (POS) system operations
- Oregon certifications for food handling and alcohol
- Strong work ethic
- Wine pairings
- Hostess support
- High volume dining
- Effective communication
- Sales techniques
Certification
- OLCC
- Food Handlers Card
References
References available upon request.
Timeline
Server
Kennedys Steak House
08.2024 - Current
Server
Old Spaghetti Factory
12.2023 - 08.2024
Server
Gondiler
08.2022 - 09.2023
Marketing And Advertizing
University of Oregon
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