KAYLEE ADDIS
Oviedo,FL
Summary
Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Overview
3
3
years of professional experience
Work History
Server
Ava Mediterraegean
03.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender
Sixty Vines
01.2023 - Current
- Exceeded customer service expectations to earn positive feedback
- Cleaned, organized and replenished supplies to maintain bar appearance
- Greeted guests to provide warm welcome and promote good customer service
- Created specialty cocktails following complex recipes
- Used beer, wine and cocktail knowledge to make recommendations
- Engaged guests with friendly conversation to build bar loyalty and encourage repeat business
Server
Sixty Vines
08.2022 - 01.2023
- Listened to guest needs and responded promptly for personalized service
- Satisfied customers with fast, friendly food service
- Worked in fast-paced environment, handled multiple priorities and learned new procedures
- Elevated guest experiences and satisfaction through proactive engagement
- Trained new staff to restaurant policies, procedures and performance requirements
Server
Meso Beach House
11.2021 - 08.2022
- Utilized food and beverage menu knowledge to make recommendations
- Memorized menu additions, changes, and limited offerings and answered questions regarding dietary restrictions and nutrition information
- Communicated professionally with customers, colleagues and supervisors
- Trained new servers in company policies, guest service standards and best practices
Education
Associate in Arts (A.A.) - Marketing
Florida Atlantic University
Skills
- Food Service
- Outgoing Personality
- Sales and Marketing
- Performance Improvement
- Customer Service
- Public and Media Relations
- Digital Marketing
- Social Media Marketing
- Guest engagement
Timeline
Server
Ava Mediterraegean
03.2024 - Current
Bartender
Sixty Vines
01.2023 - Current
Server
Sixty Vines
08.2022 - 01.2023
Server
Meso Beach House
11.2021 - 08.2022
Associate in Arts (A.A.) - Marketing
Florida Atlantic University
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