Sophie Gordon
Highlands Ranch,CO
Summary
Highly attentive employee with experience in retail environments. Maintained cleanliness and orderliness of store facilities, providing top-notch customer service and assisting clients with various needs. Demonstrated strengths include strong organizational skills, ability to handle multiple tasks simultaneously, and commitment to delivering high levels of customer satisfaction. Contributed significantly to improving store's overall efficiency through proactive actions and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Courtesy Clerk
King Soopers
Highlands Ranch, CO
05.2022 - Current
- Demonstrated knowledge of store layout to assist customers in finding desired items quickly.
- Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Answered questions about current, seasonal and special sales.
- Mentored junior team members.
- Resolved customer complaints and issues to promote overall satisfaction and improve service.
- Greeted customers in a friendly and professional manner.
- Stocked shelves with merchandise, rotated products, and removed expired items.
- Directed customers to product locations throughout store to help find requested items.
Busser/Hostess
Indulge Bistro & Wine Bar
Highlands Ranch, CO
08.2021 - 05.2022
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Removed used tableware between courses and replaced tableware for next course promptly.
- Helped employees complete required activities during peak periods.
- Refilled condiments and other supplies at tables and in service areas as necessary.
- Conducted regular checks on customer satisfaction levels during meal service.
- Effectively multitasked within fast-paced environment.
Education
High School Diploma -
Mountain Vista High School
Highlands Ranch, CO05-2024
Skills
- Positive attitude
- Effective communication
- Product knowledge
- Customer assistance
- Dependable and reliable
- Patience and tolerance
- Customer service
- Strong work ethic
- Money handling
Timeline
Courtesy Clerk
King Soopers
05.2022 - Current
Busser/Hostess
Indulge Bistro & Wine Bar
08.2021 - 05.2022
High School Diploma -
Mountain Vista High School
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