Sophie Hearn
Memphis,TN
Summary
Customer-focused Front of House Team Member with experience in every front area. Warm and detail-oriented food service professional with exceptional listening skills and memory to best engage customers and present and sell menu options. Committed to building immediate rapport with diners and maximizing restaurant sales.
Overview
1
1
year of professional experience
Work History
FOH Team Member
Sweet Lalas Bakery
Memphis
07.2025 - Current
- Greeted customers warmly and provided menu recommendations.
- Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
- Addressed customer inquiries and resolved issues promptly.
- Collaborated with team members to ensure smooth service flow.
- Prepared and served baked goods efficiently to customers.
- Maintained cleanliness and organization of the front counter area.
- Maintained cleanliness of dining area including tables, chairs, floors, windowsills.
- Performed cashier duties such as accepting payments, issuing change, and balancing the cash drawer.
Education
Evangelical Christian School
Memphis , tn06-2026
Skills
- Point of sale
- Cash handling
- Cleanliness standards
- Time management
- Team collaboration
- Customer service
References
References available upon request.
Timeline
FOH Team Member
Sweet Lalas Bakery
07.2025 - Current
Evangelical Christian School