SOPHIE LANZON
Birmingham,US
Overview
5
5
years of professional experience
Work History
Sales Associate
Vintage 2 Vogue
Charleston, SC
05.2025 - 08.2025
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Sales Associate
Vintage 2 Vogue
Petoskey, MI
05.2024 - 08.2024
- Provided exceptional customer service, enhancing overall shopping experience and fostering customer loyalty.
- Managed inventory processes, ensuring product availability and maintaining organized displays.
- Trained new associates on sales techniques and operational procedures to enhance team performance.
- Resolved customer inquiries and complaints promptly, improving satisfaction ratings significantly.
- Greeted customers and helped with product questions, selections, and purchases.
INTERIOR DESIGN ASSISTANT
Mettlers American Mercantile
Petoskey, Michigan
05.2023 - 08.2023
- Worked with buyers to customize areas of home unique to individual lifestyle and budget.
- Ordered and obtained necessary materials for projects, adhering to project and budget specifications.
- Selected and purchased furnishings, art work and accessories.
- Determined factors affecting planning of interior environments, such as budget, architectural preferences, purpose and function.
KIDS ACADEMY TEAM MEMBER
Lifetime Fitness
Birmingham, Michigan
03.2020 - 07.2022
- Created organized classroom that encouraged children to create, explore and make decisions with confidence.
- Maintained awareness and supervision of children's needs to maximize physical health and safety.
- Communicated with children's parents and guardians about daily activities, behaviors and related issues.
CAMP COUNSELOR
Lifetime Fitness
Birmingham, Michigan
03.2020 - 07.2022
- Attended staff meetings and relayed important information to campers.
- Maintained knowledge of emergency procedures and identified hazards to camper safety.
- Organized and explained rules for various team games and activities.
- Demonstrated proper use of facility equipment to campers.
Education
Bachelor of Science (B.S.) - Early Childhood Development
University of Alabama
Tuscaloosa, AL, US05-2027
High School Diploma -
Cranbrook Kingswood
Bloomfield Hills, MI05-2022
Skills
- Positive Reinforcement
- Activity Planning
- Problem Resolution
- Child Supervision
- Parental Communication
- Program and Activity Planning
- Time management
- Problem-solving skills
- Customer service
Timeline
Sales Associate
Vintage 2 Vogue
05.2025 - 08.2025
Sales Associate
Vintage 2 Vogue
05.2024 - 08.2024
INTERIOR DESIGN ASSISTANT
Mettlers American Mercantile
05.2023 - 08.2023
KIDS ACADEMY TEAM MEMBER
Lifetime Fitness
03.2020 - 07.2022
CAMP COUNSELOR
Lifetime Fitness
03.2020 - 07.2022
Bachelor of Science (B.S.) - Early Childhood Development
University of Alabama
High School Diploma -
Cranbrook Kingswood