Sophie Manitowabi
Mount Pleasant,MI
Summary
Dependable, hardworking, and passionate job seeker with strong organizational & customer service skills eager to gain valuable experience in the cannabis business industry. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Student Assistant
Central Michigan University
10.2015 - Current
- Respond to student’s questions or research and provide answers to requesting students.
- Provided tuition, scholarship, and programming information requested.
- Answered callers questions and/or transfer to requested person.
- Facilitate informational table at various New Student & Transfer Student Admissions Orientation.
- Delivered campus tours and presentations to prospective students and new students.
- Overlooked and appropriately file yearly budget paperwork.
- Assisted with event planning and coordination to keep events successful and provide positive experiences for attendees.
- Handled social media accounts for students, instructors, and administrators with content that reached between 400-807k people internationally
- Planned and hosted monthly campus events and workshops for 100 to 200 participants
- Assisted planning and working in yearly events.
Customer Service Representative
Soaring Eagle Casino
01.2020 - 03.2021
- Quickly and pleasantly resolved customer concerns that ensured their experiences were positive and that they would return
- Assisted guest with hotel reservations, casino inquiries
- Provided company updates for all five Soaring Eagle Properties to employees and administrators on an as-needed basis
- Daily duties included promotion awareness upcoming events policy changes call transfers guest assistance gift card purchases
Cashier
Jo-Ann Fabric and Craft Stores
- Courteously greeted customers and quickly completed their transactions
- Maintained an orderly clean work area
- Correctly exchanged cash amounts to customers
- Consistently kept a +/- 1% cash end count variance.
- Restocked Inventory.
Cashier Attendant
Migizi ECD Gas Station
- Conducted cash transactions
- Correctly operated the register
- Counted and Closed the register at shift end
- Inventoried Cigarette and Lotto at shift end.
Beverage Cashier
Island Resort
- Cleaned the store front, back areas, bathrooms, and outdoor areas
- Refilled shelves, coolers, and behind the counter
- Kept drink and hot food areas stocked
- Handled pump issues and labeled broken pumps
- Greeted Customers
- Took Orders
- Cash Transactions
- Reconciled receipts & register
- Cross-trained
Education
Bachelor of Arts - Entrepreneurship
Central Michigan University
Mount Pleasant, MI08.2024
No Degree - Cannabis Business
Lake Superior State University
Sault Ste. Marie, MIAssociate of Arts - Business
Saginaw Chippewa Tribal College
Mount Pleasant, MI05.2018
Skills
- Customer Service
- Front Desk Service
- Cashiering
- Money Transactions
- Stocking Guidelines
- Administrative Assistance
- Leadership
- Sales
- Retail
- Proficient with Technology
Additional Information
Current Michigan Medical Marijuana Patient with a valid medical card. Knowledge of State & County laws, policies, and compliances regarding medical & recreational marijuana.
Timeline
Customer Service Representative
Soaring Eagle Casino
01.2020 - 03.2021
Student Assistant
Central Michigan University
10.2015 - Current
Cashier
Jo-Ann Fabric and Craft Stores
Cashier Attendant
Migizi ECD Gas Station
Beverage Cashier
Island Resort
Bachelor of Arts - Entrepreneurship
Central Michigan University
No Degree - Cannabis Business
Lake Superior State University
Associate of Arts - Business
Saginaw Chippewa Tribal College
Similar Profiles
Andrew ConwayAndrew Conway
Esports Attendant at Central Michigan UniversityEsports Attendant at Central Michigan University
Parker MorrisonParker Morrison
Radio Broadcaster at Central Michigan University Basketball TeamsRadio Broadcaster at Central Michigan University Basketball Teams
Luke StasiukLuke Stasiuk
Event Technician at Central Michigan UniversityEvent Technician at Central Michigan University
Jaden WalkerJaden Walker
Student Assistant at Central Michigan UniversityStudent Assistant at Central Michigan University
KENNETH ORDWAYKENNETH ORDWAY
Orthopedic Physician Assistant at MyMichigan OrthopedicsOrthopedic Physician Assistant at MyMichigan Orthopedics